Medical Assistant Scribe-Maguire Family Medicine Ocoee-Orlando Health Physician Associates

Position Summary
Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women's health and trauma.
Performs patient care under the direction and supervision of the physician or advanced practice provider (APP) in an ambulatory setting as a Medical Assistant. Acts as a medical scribe for a provider in the ambulatory setting.
Responsibilities
• Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including but not limited to:
• Patient medical history and physical exam.
• Procedures and treatments performed by healthcare professionals, including nurses and physician assistants.
• Patient education and explanations of risks and benefits.
• Physician-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up.
• Prepare referral letters as directed by the physician.
• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types as ordered by the provider.
• Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants Scribes. Acts as MA scribe preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Assists the physician by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Able to help lead and participate in departmental committees and special projects as assigned.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
Qualifications
Education/Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school required.
• Successful completion of a Medical Assistant Scribe training program.

Licensure/Certification

• Maintains current BLS Healthcare Provider Certification.
• Hold completion certification of a Scribe training program.
• Maintains current certification by one of the following agencies:

-Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
-Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)
-Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com) National
-Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
Experience

• Minimum three (3) years as a Certified Medical Assistant.