Medical Assistant - Scribe

Medical Assistant

Company Summary 

Capek Plastic Surgery is a medical practice offering advanced cosmetic Plastic Surgery and noninvasive MedSpa services from the unique perspective of a female plastic surgeon. Since 2000, they have treated patients in New York’s Capital District with a balance of personalized care, cutting-edge techniques, and artistic sensibility to achieve natural, beautiful results. Dr. Capek and her team have a reputation for clinical excellence, attention to detail, and a genuine, caring approach to patient care. Above all, they are dedicated to the health and wellness of their patients with a holistic approach to beauty. 

Position Summary 

Reporting to the Practice Administrator and Clinical Supervisor, the Medical Assistant (MA) provides support to the Surgeon, Physician Assistant (PA), Nurse Practitioner (NP) Registered Nurse (RN) or Licensed Practical Nurse (LPN) in delivering patient care. The MA is responsible for rooming patients and assisting in the day-to-day patient care activities of the practice, ensuring adherence to established clinical policies, protocols, regulations & standards. 

How You’ll Make an Impact 

• Escorts patient to examination rooms 
• Prepare patients for examination by Surgeon, PA or NP; captures all vital signs, provide gown, take photos, start progress notes (Scribe) & other key indicators as directed, utilizing universal precautions 
• Gather information and patient history including medical history sheet, medications, allergies, lab work and support triage 
• Assist Surgeon, PA, NP, RN, LPN as needed with examinations, measurements, and photos
• Responsible for carrying out patient care directives instructed by the Surgeon, PA, NP, RN, or LPN to ensure quality patient care such as removing and applying dressing, applying garments, topical anesthetic, cold packs, etc.  
• Support the LPN by answering calls and messages.  Documenting all calls as appropriate in the EMR. 
• Support the LPN as needed with setting up procedure trays, instruments and equipment.
• Support LPN as needed with collection and preparation of specimens and cultures for transport to the lab.
• Monitor clinical supply inventory, requisitions supplies & coordinates restock process 
• Ensure proper care in the use and maintenance of equipment and supplies 
• Promote continuous improvement of workplace safety & environmental practices 
• Support front desk / check-out as needed by greeting patients and visitors, educating and addressing all patient inquiries, registering new patients, updating patient demographics, ensuring patient intake forms are completed, maintaining provider schedules, collections of payments, scanning, etc. to provide clerical support and cross-coverage as necessary or assigned by the Practice Administrator.

What You Must Bring to This Role 

• High school diploma or general education degree (GED); or equivalent combination of education and experience - required 
• Medical Assistant Certificate – not required 
• Demonstrated ability to effectively interact with patients, physicians & other staff members - required 
• Demonstrated leadership adopting Medical Technology/Information Technology
• Track record of absolute intolerance for tardiness, absenteeism and professionally immature behavior - required 
• Working knowledge and understanding of clinical organization structure and workflow.
• Experience in patient information gathering, evaluation and triage procedures 
• Proven success in the ability to read, understand, follow & enforce safety procedures
• A history of excellence in communication, active listening, & problem-solving
• Strong interpersonal skills & history of effectively working across a wide range of individuals
• Demonstrated verbal and written communication skills

Compensation, Benefits & Fun Stuff 

• An easy to access office in Latham, NY
• 401(k) with Profit Sharing 
• Paid time off including holidays 
• Cosmetic allowance, including injectable and skincare treatments, MedSpa services and plastic surgery 
• Medical insurance benefit 

Working Conditions & Physical Efforts  

• Work is performed under stressful conditions and irregular hours in an office work environment 
• May be required to lift up to 30 lbs. 
• Ability to sit for a prolonged period of time 
• Visual functions being those of near vision, depth perception, and ability to adjust focus 
• Talking and hearing occur continuously in the process of communicating with clients 
• Transportation to & from work locations 
• Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard and in the performance duties 
• Exposure to bodily fluids is common 
• Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment