Medical Assistant / Patient Care Team Member

JOB DESCRIPTION

Position: Medical Assistant / Patient Care Team Member

Department: Patient Care Team

Reports To: Patient Care Coordinator Operations Manager/ Practice Administrator / Medical Director

Position Accountabilities and Performance Objectives:

• Verifies patient information by interviewing the patient; recording medical history; and confirming the purpose of the visit.
• Prepares patients for examination. Sets up rooms for appropriate procedures.
• Assists providers with examinations, cosmetic procedures, and surgeries.
• Documents all patient notes in an electronic medical record, NexTech.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential.
• Responds to patient telephone inquiries.
• Maintains pathology and laboratory logs.
• Administers medications and injections as needed.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt. Keep exams rooms fully stocked.
• Cleans and sterilizes instruments.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Serves and protects the dermatology practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Maintains professional image through proper attire and grooming.
• Performs other duties as needed.

Performance Requirements:

• Ability to effectively triage patients to obtain chief complaint.
• Excellent customer service, communication skills and general etiquette.
• Ability to understand patient's needs and concerns.
• Ability to work as a Team Member.
• Ability to manage multiple tasks simultaneously.
• Organized with attention to detail.
• Computer proficiency.
• Proficient with medical terminology.
• Knowledge of CPT and ICD-10 coding.

Education:

• High school diploma or equivalent.
• Completion of an accredited medical assistance program with the ability to sit for the national Certified Medical Assistant (CMA) exam. Qualified years of experience in lieu of certification may be considered in some cases.

Experience:

• Two years' experience in a physician medical practice preferred, but not required. Dermatology or plastic surgery experience is preferred. New graduates are welcome to apply.

Please send resume and cover letter. Please send Word or PDF files only.