Medical Assistant Ii

Position Summary

Medical Assistant II

Purpose

Under the direction of clinic leadership, facilitate efficient clinic flow by maintaining excellent patient care and customer service by performing patient care and front desk duties.

Primary Functions

  •   Prepare patient exam rooms and equipment and select instruments using aseptic and sterile techniques

  •   Escort patient to exam room, obtain brief history and vital signs. Update medical records for physician review

  •   Perform immunizations, injections, venipuncture, urinalysis and other procedures, completing necessary documentation. When necessary, package specimens to be sent to lab for analysis

  •   Assist physician with patient exams and procedures

  •   Greet and register clinic patients. Obtain and/or update registration information and referrals or authorizations as necessary

  •   Schedule clinic appointments, ancillary tests and maintain appropriate scheduling information

  •   Receive and route incoming clinic phone calls to appropriate area. When necessary, record accurate messages and distribute to appropriate area

  •   Clean and stock patient exam rooms

 

Knowledge – Skills – Abilities

Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting. Medical documentation, interpersonal, practice-based learning and improvement, empathy, and decision making skills.

Organizational Structure

Building: Tosa Center

Department:  Plastic Surgery

Division:  N/A

Reports to (Title):  Program Director

Direct Reports (Titles):  N/A

Collaborates with (Titles):  Faculty, APPs, RNs and other staff

 

Specifications

Appropriate education and/or experience may be substituted on equivalent basis

Minimum Required Education: High School Diploma or equivalent

Minimum Required Experience: 2 years medical assisting experience or graduated from an accredited Medical Assistant program

Preferred Education:  

Preferred Experience:

Field:

Certification: NRCMA (Nationally Registered Certified Medical Assistant) or AAMA (American Association Medical Assistants)

 

 

Classification

Grade Name                                   7

Full-Time Equivalent                        1.0

FLSA Status                                   Non-Exempt

FLSA Test                                      

Workweek                                       Full-time role with expectations for coverage during core business hours and flexibility required as necessary to accommodate business needs.

Job ID                                           

Job Name                                       Medical Assistant II

Position Category                            Direct Patient Care (PC)

 

Job Scope

Complexity – some initiative and occasional judgment required

Impact – errors may cause minor damage; work requires regular attention to accuracy

Autonomy – performs work without constant supervision; expected results are specifically outlined

Communication – proactively provides information to others; ensures appropriate dissemination of information

Responsibility – assists others to ensure proper completion of work

Confidentiality – supervised when working with confidential information

Leadership – may provide periodic training or assistance to others

 

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

 

Risk Potential

Infrequent exposure to hazards such as dust, fumes, or extreme temperatures, airborne or blood borne pathogens, extreme temperatures, or allergens.

 

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

 

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

 

 

 

 

 

 

 

 

 

Performance Dimensions

 

Collegiality

Exhibit confidentiality, honesty, and actions that build trust and strengthen relationships. Listen to others and effectively communicate in a clear and concise manner through written and verbal communication. Demonstrate respect and commitment to the values of diversity and equity; seek out and incorporate diverse perspectives into decision making.

 

Excellence and Creativity

Exhibit initiative and ingenuity by taking ownership of tasks to proactively improve services, avoid problems, or develop opportunities. Generate novel and valuable ideas to impact institutional missions.

Identify and implement new methods to increase efficiency and quality.

 

Education and Development

Displays an ongoing commitment to continuous learning and self-improvement in one's area of responsibility. Actively seek out mentorship and learning opportunities that can be applied to current and future work activities. Develop and maintain professional affiliations. Participate in design, development, and/or evaluation of instructional materials, methods, courses, or programs.

 

Agility and Judgment

Remain flexible and versatile in rapidly changing environment and adapt quickly to changing circumstances. Change behavioral style or method of approach when necessary to achieve a goal. Make timely and sound decisions based on analysis of information, experience, and logic. Show reliability and accountability in the successful completion of all work.

 

Stewardship and Institutional Citizenship

Support transformational change to achieve institutional vision and strategies. Be an active and thoughtful participant in institutional initiatives, meetings, and committee work. Conserve resources and use in an efficient and cost effective manner across all institutional missions. Look for ways to improve and promote quality within area of influence.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimers

 

Background Check

Employment in this position may be contingent upon successfully completing a background and criminal history check, caregiver background check in accordance with the Wisconsin Caregiver Background Check

Law, physical examination, and / or driving record check.

 

Equal Opportunity Employer

The Medical College of Wisconsin is an affirmative action / equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, veteran status, disability, or sexual orientation.

 

Diversity and Inclusion

The Medical College of Wisconsin defines diversity as a commitment to recognizing and appreciating the variety of individual differences in an environment that promotes and celebrates individual and collective achievement. The diversity of MCW continues to be an important source of innovative ideas and creative accomplishments.

 

Confidentiality

Employees that have access to MCW, affiliate, subsidiary, or student data or Protected Health Information

(PI), or research protected information are obligated to protect the confidentiality and proper use and access of this information in order to prevent loss, misuse, unauthorized access, unnecessary identification, or security breaches.

 

Completeness

This job description is not an employment contract and the Medical College of Wisconsin may modify this document at any time. This document is intended to indicate the types of tasks and levels of skill, effort, and responsibility required by positions assigned this title. This information shall not be construed as a declaration of the specific duties and responsibilities of any particular position. It is not intended to limit or modify the right of any supervisor to assign, direct, and control the work of direct reports. The functions described are not to be interpreted as exclusive or all-inclusive of the various functions performed.

 

Effective Date:

 

Education: Not IndicatedEmployment Type: Full Time