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Form of work
SalarySalary Range: $22.00 to 25.00 an hour
By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.
COVID-19 Considerations Masking is optional for employees, visitors, patients, vendors, etc. All employees are to have received COVID-19 vaccine including booster, if applicable, and flu vaccine.
PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.
PACT MSO has a busy Gastroenterology office that is a Medical Administrative Specialist. The positions are located in Hamden, Milford and Guilford and will be rotating between all the office locations. Work hours will be Monday through Friday 8:00am to 4:30pm.
The Medical Administrative Specialist position supports a department, provider, or manager by performing duties as directed.
Essential Functions
- Assist with appointment scheduling, rescheduling, follow up, etc.
- Responsible for schedule utilization, cancelation and wait list management
- Coordinates tests, procedures, and lab appointments for patients
- Provide patients with information and respond to patient inquiries
- Schedule and coordinate meetings
- Assist with all patient portal questions
- Obtain and confirm demographics and patients insurance
- Reconcile charges in EHR daily
- Obtain authorizations or referrals
- Communicate information appropriately, accurately, and timely
- Create, obtain, and maintain provider reports and distributes to appropriate staff, management, facilities and providers
- Identify and communicate inconsistencies of information in reports to appropriate staff
- Trains other administrative assistants
- Ensure all agreements and contracts are up to date
- Enter patient information in EHR
Skills and Knowledge
- Intermediate computer skills including MS Office
- Attention to detail
- Collaboration skills
- Communication proficiency
Education and Experience
- High School Diploma or equivalent
- 2-5 years of experience in a medical office setting as an administrative assistant preferred
Education
Required- High School or better
Behaviors
Preferred- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Financial: Inspired to perform well by monetary reimbursement
