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TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The Global Brand and Communications Operations team identifies and implements the processes, insights, and efficiencies to help the Global Brand and Communications team operate smoothly and at scale. The team works across both Global Comms and Global Marketing to provide strategic, operational and administrative support. The team serves as a liaison to key XFN partners, including Procurement, Finance, Legal, Talent Acquisition, and Human Resources, as well as operationally manages the press inbox and provides media and social analysis insights related to company announcements.
We're looking for strong team players — who are both eager to learn and enjoy problem solving — to support the Global Comms team with our press inboxes. You'll work closely team members from across the globe to review, triage and support a variety of media inquiries. Additionally, you'll help support research and reporting to bring external insights into the team to help inform strategy. You'll also ensure the Global Comms team and our XFN partners are aware of breaking news. Ideal candidates are ambitious, driven and passionate about the TIkTok brand. You have an insatiable curiosity about news and get excited about organization and project management. You collaborate with ease across teams and are able to connect dots.
Roles and Responsibilities
- Manage global press inboxes to organize information, distribute to relevant departments, manage spam, report relevant emails to other departments
- Regularly check global press inboxes to ensure media inquiries are relayed to the global PR team, and handled in a timely manner
- Work with technical teams to ensure e-mail management infrastructure runs smoothly
- Track industry and competitive news to ensure the Global Comms team and XFN partners are aware of the latest media cycles
- Maintain operational documents and provide summary reports to analyze operations
- Assess and refine internal workflows, and share best practices to optimize Media Operations
- Support additional projects/initiatives within Global Brand & Comms Operations team as needed
Qualifications
- Experience in Comms or PR
- Excellent written, verbal and communication skills
- Ability to regularly sort, prioritize, and identify urgent tasks, directing them to the appropriate responder while working independently and efficiently
- Strong project management and operations skills
- Able to handle confidential information with discretion and maintain a high level of professionalism required
- Flexibility and willingness to support various projects as needed
- PR knowledge and experience with media is a plus
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Job Information
The base salary range for this position in the selected city is $67724 - $97111 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
