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Form of workOverview:
Job Summary
Operational, personnel and administrative lead of the assigned GSE Repair Shop. Ensure to maintain all
Ground Service Equipment at this Swissport station. Meet all local and governing laws. Must be willing
to work in adverse climate conditions and flexible hours above ones scheduled.
Your activities
Key Performance Indicators
What we offer
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job Summary
Operational, personnel and administrative lead of the assigned GSE Repair Shop. Ensure to maintain all
Ground Service Equipment at this Swissport station. Meet all local and governing laws. Must be willing
to work in adverse climate conditions and flexible hours above ones scheduled.
Your activities
- Definition of the maintenance strategy: in or outsourcing definition, partner selection and
negotiation for outsourcing and subcontracting, application of global maintenance policies - Definition of the optimal organizational structure: required roles and optimal staffing levels both
in terms of support staff as well as mechanics. Ensure effective planning methods for manpower
and equipment - Management of human resources: promotions, performance tracking vs. standards, pay and
incentive scheme definition, training programs etc. - Management of the customer: negotiation of SLA, consulting on equipment replacement/
reallocation, problem management, periodic performance reviews, overall responsibility on
customer billing etc. - P&L responsibility for assigned business unit. Definition of the yearly budget and medium-term
strategic plan - Compliance with legal/safety requirements, ensures the compliance with all legal/safety
regulations both in terms of local country legislation as well as Swissport standards - Management of warranty claims, and verifies through the system whether the equipment
maintained is under manufacturer warranty and manages appropriate claims
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Key Performance Indicators
- Economic performance: yearly budget targets (budget vs. actual total costs and budget vs. actual
workload). - Quality of work: customer service proxy (survey of customer satisfaction or other SLA
parameter) - Personnel rotation
Your Profile
- Bachelors or Associates degree a plus, but not required
- Minimum of 3 years supervisory/management experience in GSE maintenance, or equivalent
(e.g. general vehicle maintenance). - Relevant Military experience also welcome.
- Technical background (mechanical, hydraulic, electrical)
- Strong organizational, leadership and communication skills
- Ability to schedule time and workload effectively
- Distinct customer focus (internal and external)
- Computer literacy including familiarity with computer aided maintenance tools
What we offer
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at www.careers.swissport.comto learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!
