CDJR Harrisburg is looking for a hard-working, Customer Service Specialist who can add immediate value to our team. This person will serve as a Sales Assistant, to step in and assist with any sales person who has more than one customer at a time.
Experience Everything MileOne has to Offer:
- Competitive compensation
- Training and mentoring
- Great opportunities for advancement
- Positive, success driven work environment
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Essential Duties:
This is a general, not exhaustive, list of the responsibilities of this role:
- Satisfy customers' needs and assist sales team to help them meet or exceed department sales goals
- Learn enough about our vehicles to be conversational
- Provide tours of dealerships to customers
- Understand dealership processes well enough to step in and assist as needed, including but not limited to:
- Trade appraisal process
- Completing credit applications
- Downloading manufacturer apps onto customer cell phones
- Understanding and instructing cusomers on surveys
- Putting tags on vehicles
- Build relationships with customers and consult with them to determine their needs
- Help sales associates with overdue tasks
- Making sure vehicles that have been prepped for delivery meet dealership standards
- Other responsibilities as assigned
Qualifications:
- High school diploma or GED; associate's or bachelor's degree, preferred
- Valid driver's license with less than 2 moving violations in last 3 years
- Minimum 2 years of consumer to consumer experience (customer facing)
- Strong MS Office knowledge; computer software, internet proficiency, and general mathematics skills
MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
New Sales
Heritage Chrysler Dodge Jeep Ram Harrisburg
Sponsored-External and Internal
Zip Code
17112