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Form of work
SalaryMarketing Coordinator
Schedule: Full-Time, M-F regular business hours
Location: Remote, United States or Hybrid in Beaverton, OR
FLSA Status: Exempt (Salary)
Reports To: Head of Sales
Department: Sales
Pay Range: $55,000 - $65,000
Position Overview
STAR Autism Support (SAS) is looking for a Marketing Coordinator to implement marketing strategies that help us successfully reach and positively impact a larger group of students and educators around the globe. The Marketing Coordinator will be responsible for implementing digital marketing campaigns, coordinating conference logistics, and supporting the Sales team with a variety of operational tasks. The ideal candidate will play a crucial role in optimizing our marketing department by implementing process improvements and expanding the audience of SAS’s brand message.
Key responsibilities
Digital Marketing: Plan, create, and distribute all digital marketing campaigns in collaboration with content specialists, including newsletters, product release notices, and social media posts; ensuring a timely delivery of all initiatives- Asset Management: Develop and maintain a shared storage system of all internal and external marketing assets (i.e. letterhead, brand guidelines, logos, mailing lists, newsletter templates, flyers, etc.) in a way that is easily understood and accessible to all stakeholders
- Promotional Materials: Manage promotional materials by coordinating requirements with graphics department, keeping inventory of materials, placing orders, and verifying receipt as necessary
- Web Content Management: Responsible for keeping the most up-to-date information about STAR’s product and services on the company website as well as on other marketing platforms and materials
- Reporting: Prepares periodic marketing reports for a variety of stakeholders by collecting, analyzing, and summarizing sales and lead data
- Market Research: Maintains research on competitive products by collecting and summarizing characteristics, market share, pricing, and advertising; maintaining research databases
- Event Planning: Coordinates logistics of conferences and trade shows including registration, scheduling, travel coordination, mailing lists, special events planning, communicating requirements to internal and external stakeholders, and preparing any necessary promotional materials
- CRM Database: Maintains database of customer profiles through the CRM (Salesforce) and prepares periodic activity reports for the Sales team
- Internal Communications: Collaborates with other departments to ensure that marketing initiatives are successful; updates internal stakeholders about ongoing marketing initiatives and key performance indicators
- External Communications: Support customers on a variety of needs including troubleshooting website or account issues; respond to social media messages and comments; manage organization’s general email inbox
- Webinars: Coordinate and plan free monthly marketing webinars to promote increased customer engagement with STAR products and services
- Lead Management: Identify and assign appropriate sales team members for qualification and follow up of leads generated by marketing initiatives
- Customer Feedback: Responsible for organizing, streamlining, and maintaining repository (Airtable) of all customer product and services feedback to allow for ongoing analysis; including conducting generative customer research surveys and periodic NPS surveys
- Other duties as assigned
Required Qualifications
- 3+ years of related marketing and/or sales operations experience
- 1+ years of events programming and/or coordination
- Bachelor’s Degree in related field (Marketing, Business, Communications, etc.); or equivalent combination of education, training, and experience
Preferred Qualifications
- Experience in education or SaaS industries preferred but not required
- Experience creating content for social media platforms
- Experience in copywriting, proofreading, graphic design, or website management a plus
- Experience using CRM tools (Salesforce), marketing software tools (MailChimp, Loomly, Constant Contact, Page Proof), graphic design tools (Canva, Adobe Creative Cloud), or database tools (Airtable) a plus
Skills & Abilities
- Excellent verbal and written communication skills
- Excellent interpersonal and relationship building skills
- Excellent organizational skills to manage multiple ongoing projects at any given time
- Excellent time management skills with a proven ability to meet deadlines
- Strong business acumen
- Strong attention to detail
- Strong analytical, critical thinking, and problem-solving skills
- A growth mindset; willing to receive and offer feedback
- Intermediate to advanced Microsoft Office and general computer technology skills
- Ability to adapt to the needs of the organization and customers
Capability Requirements
- Travel requirement up to 20% to national conferences and customer events
- Ability to type and look at a computer screen for up to 8 hours daily required
- Work collaboratively and independently in a remote workforce environment
- Fully vaccinated against COVID-19 or qualifies for an accommodation
Who we are
STAR Autism Support (SAS) is a family-owned educational consulting company based in Portland, OR. SAS provides curriculum materials, workshops and training to school and agency staff who work with students with autism and other developmental disabilities. Our unique and practical approach provides school districts with curriculum resources and a continuum of professional development activities to address the educational needs of student’s early childhood through post -secondary throughout the country and internationally.
At SAS our goal is to cultivate a supportive, positive and welcoming work environment where all staff can successfully thrive. We value and celebrate equity, diversity, and inclusion. Our vision of equity includes a continuous commitment to becoming an antiracist, multicultural organization. We strive to provide all employees with a culture of curiosity and continued learning. Our company values are listed below:
- Use innovative, evidence-based, culturally responsive strategies to positively impact our stakeholders including students with autism and educators.
- Practice professional and personal accountability, adaptability, and respect for others.
- Maintain sustainable growth and long-term partnerships with our stakeholders in order to provide equitable services to all.
The perks of working with us
Not only are you helping do good in the world, but you will be joining a team of passionate and exceptional people within a casual environment. We also encourage our team to continue their own professional development by helping fund opportunities to do so. We offer a full suite of benefits including:
- Retirement plan options with matching
- 12 days of paid time off per year
- 18 paid holidays and office closure days per year
- 2 weeks of paid COVID-19 sick leave
- Health Insurance Coverage (Medical, Dental, Vision, and Flexible Spending Accounts)
- Life and Disability Insurance options
We are a proud Equal Opportunity Employer. STAR Autism Support (SAS) is committed to the principles of diversity, equity, and inclusion (DEI). We celebrate the differences that make each person unique, both at work and in the communities we serve. Using evidence-based practices we strive every day to make positive educational outcomes accessible to all students and educators. This commitment is also foundational to our company culture. We acknowledge that research shows that Black, Indigenous and people of color (BIPOC) and women are significantly less likely to apply for some positions, believing they must meet every qualification as described in the job description. At STAR Autism Support, we value representation, and we are most interested in finding the best candidate for the job. We know that sometimes that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don't believe you meet every one of the qualifications described in the job description.
