The Market Coach has overall responsibility for the operations of assigned restaurants including quality, service, inventory, sanitation, and sales. The Market Coach directs the recruitment, retention and development of the Area Coaches and their teams as well as Training Coach and other Above Restaurant Leaders.Essential FunctionsIdentifying top talent and coaching and developing our future leaders.Ensures assigned area achieves financial commitments and guest satisfaction standards. Provides strategic and tactical guidance to develop restaurant operations, standards and guidelines including service, product preparation, sales, guest relations, safety/security, marketing and employee development.Monitors capital expenditures within each restaurant and for assigned area.Analyzes systems and procedures for continual improvement.
Competencies1.Complex Problem-Solving Skills2.Judgement and Decision Making3.Management of Time and Financial Resources4.Personal Effectiveness/Credibility5.Thoroughness, detailed-oriented, and high organizational skills.6.Collaboration Skills7.Has an aptitude for continuous improvement and operations innovation8.Communication Proficiency verbally and in writing9.Possesses strong change management skills10.Succeeds in a performance and accountability culture11.Proficient in Microsoft Office Suite12.Self-driven; can work independently and has ability to multi-task13.FlexibilitySupervisory Responsibility4-6 Direct Reports