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Form of work The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.
The primary purpose of this role is to oversee and manage two or more software development teams of software & QA engineers in delivery of high quality, high performing, secure software products and solutions. This is a hands-on technical management role with direct management over team leads and individual contributors. This role is accountable and directly involved in all aspects of the software development and testing, SDLC process and tooling, continuous improvements, team dynamics, and the growth and improvement of the individuals on each team. This role is a subject matter expert over one or more products and industries his/her teams are accountable for.
Technical Execution:
Accountable for the productivity and quality of the software development and testing produced by the teams you manage
Responsible for ensuring the delivery of projects on budget, on time, to requirements, and with high quality, high performance, and high security
Accountable for individuals on the teams with direct reporting responsibility, them to you
You will work closely with the team leads on software delivery, and will take the lead on coaching, mentoring, guiding, and motivating the individual team members.
Works closely with internal stake holders to have a solid understanding of business and product. The manager should be a subject matter expert over the products and technology his/her teams support.
Ensure the teams are aligned with the business goals and objectives.
Directly involved in reviewing and ensuring proper detailed refinement approaches for stories/tasks and the architecture of the product is consistent and holistic as it evolves. Work with other managers/directors across teams on alignment and collaboration to continuing helping the organization as a whole
Ensure the teams execute proper work break down structures within the SDLC/Agile framework working with product owners/BSA's/architects and team members: Ensure efficient work refinement and engineers participate in many aspects of software design and approach refinement
Ensure the teams define proper acceptance criteria, as well as document the technical requirements, business and system process flows, data flows, system integration definitions, application requirements, interactions and dependencies with components, and conceptual designs
Ensure CICD with automated builds, code scans, automated testing, test coverage, and deployments are a cultural fabric of the teams you manage. Be involved, hands on, in the design and coding of various aspects of the products. This ensures direct participation in the team's activities for insight into proper coding and testing practices
Directly participate with complex coding/problem solving, solution design and implementation.
Work closely with the leads on removing blockers and driving efficiency within the team. Actively own root cause analysis and ensure proper process updates to prevent future issues
Non-Technical Execution:
Foster a high performance environment with diverse resources
Manage and be accountable for the motivation at a level high for all the team members
Ensure and encouraging a healthy and positive work environment promoting collaboration, flexibility, and continuous improvement.
Directly manage and coach the team members
Solicit input from the team leads and other resources in providing relative feedback and coaching.
Work with team leads and each team member on the growth and development of them. Deliver performance reviews/appraisals, and discipline actions of team members
Take an active role in project planning, staffing plans, team capacity vs expected delivery to meet commitments, and product prioritization discussions.
Ensure proper capacity constraints and solutions are escalated and discussed.
Ensure proper metric tracking, reporting, review, and continuous improvement around delivery and quality
Be accountable for the boarding and training of new team members
Work with HR on refining the programs.
Actively participate in all team agile ceremonies to foster a strong team environment
Always ensure the company's proprietary and confidential information is protected
Required education/skills
- 5-10 years of experience in a hands on Software Engineering role +3 years of experience managing a team in a FinTech environment
- 5+ years of .Net, SQL, SQL server (2014 and above) environment
- Required to come from a payment and/or FinTech background/industry
- Strong understanding of interfacing and interacting with specifications (json, rest, ISO 8583, web services, backend )
- SaaS and IaaS experience
- Solid understanding of microservice and non-microservice architecture
- TDD and DDD experience for testing and development
- Azure Devops (ADO) for project tracking (similar technologies such as Jira or Git are supplemental)
- 25% travel required
Desired Skills
- Knowledge of CICD pipelines
- Bachelor's degree in MIS, Computer Science, Engineering, or related field
- Net Core framework
- Experience architecting in .Net SQL server environment
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.
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