Manager, Social Media

Manager, Social Media
Digital Services
Footprint Center
Phoenix, Arizona
Job Summary:
Suns Legacy Partners includes several companies and many different departments that support the Phoenix Suns, Phoenix Mercury and Footprint Center.
Would you like to win championships and create sustained success? Suns Legacy Partners is looking for individuals that are committed to pursuing excellence and be part of creating memorable experiences.
We are seeking an experienced and highly motivated individual to join our team as a Manager, Social Media to be a key member of our dynamic Digital Services content team - converging brand goals, content strategy, team coverage and performance analytics within our social and digital ecosystem. This role is responsible for managing day-to-day team coverage, social publishing and supporting our overarching brand storytelling of the Phoenix Mercury. The main goal is to drive brand love around our team, our players - all focused on driving impactful engagement across Phoenix Mercury social channels. This role will focus on organic coverage across channels while also delivering on partner entitlements, reporting to the Sr. Manager of Brand & Content.
What Will You Do:

• Spearhead game day, practice and key player & member event coverage, which includes but is not limited to copy development, content curation, publishing, community management and in-game photography
• Develop and maintain a daily, weekly, and monthly Social Media calendar for both organic and branded content
• Ideate and create engaging and on-trend organic content on a daily basis to grow our TikTok & IG Reels content
• Analyze and optimize performance across Phoenix Mercury social channels using social analytics and listening tools like Quid
• Work on cross-department initiatives like major brand shoots, charities initiatives and membership acquisition
• Engage in community management by having conversation across social channels with fans, players, artists, local media, etc. while building followers and engaging influencers
• Support the development of influencer activations for key initiatives
• Support the development of ideas for social in marketing pitchbacks for our biggest campaigns
• Collaborate with the Director of Social Strategy growth strategies for emerging or new social platforms
• Track weekly progress of Social Media KPIs and channel growth goals
• Support the Partnerships team with planning and coordination of partner activations, such as digital and social deliverables, branded content, and video series

What We Need From Our Manager, Social Media:

• In-depth knowledge of the WNBA and key players
• Ability to prioritize multiple tasks in a fast-paced environment
• Excellent oral and written communication skills
• A high level of professional maturity and experience with conveying ideas to executive stakeholders
• A passion for Social Media, as well as entertainment and pop culture
• Possess a high level of confidentiality to handle sensitive information
• Ability to work a flexible schedule, including traveling in-season with long hours, evening, weekends, holidays

Experience/ Education Requirements:

• Bachelor's Degree (required)
• 3-5+ years of experience working within social or brand marketing
• 1+ years of WNBA-specific experience (strongly preferred)
• Advanced in-game action and event photography skills
• Experience supporting social strategies across Facebook, Instagram, Twitter, TikTok, YouTube, Snapchat, and other emerging platforms
• Experience in making data-driven decision making with social
• Deep knowledge about Social Media platforms, with the ability to educate various internal departments on the ever-changing world of social trends and culture
• Experienced content creator and mobile-first editor to execute content in real time across multiple platforms (preferred)

What You Can Expect:
The work environment characteristics described here are representative of those that must be met by a teammate to optimally perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Flexible schedule to include weekends, evenings, and some holidays to meet business needs.
• Ability to transit throughout the arena for long periods of time.
• Occasional travel from time to time for professional development
• This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
• S-Sedentary Work - Exerting up to 10 pounds of force occasionally.
• Position is predominately computer-based, requiring the use of a computer monitor.
• Must be able to carry on a conversation both on the phone and in-person.
• Ability to Read, Write & Speak in English
• Wide range of fulltime benefit options including
  
  • Medical, Dental and Vision coverages
  • Life and Disability options
  • Vacation, sick and holiday leave programs
  • In-arena work requirements with the potential of hybrid schedules based on each role and department.
• Perks:
  
  • Discounts at Fanatics Team Shop
  • Tickets available for Phoenix Suns and Phoenix Mercury games
• Visit our Culture page learn more about our culture and work environment

Suns Legacy Partners, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
For questions about this career opportunity, please contact our People & Culture Recruiting team at SLPrecruiting@suns.com