Manager, Retail Account Management

The Orchard is seeking a manager-level account manager to join our Spotify team in a pivotal role focused on US territory priority releases and their integration with Spotify. In this full-time position, you'll collaborate closely with your team lead to master the art of successful pitching, delve into retail strategy intricacies, utilize data tools to highlight engaged audiences, and champion Spotify within our organization. This role is a gateway to honing relationship-building skills vital for driving artist and label projects and fostering growth within the ever-evolving DSP landscape.
What you'll do

• Collaborate with your team lead to identify priorities within Spotify and pitch all priority Orchard releases weekly while tracking success and providing comprehensive campaign recaps blending analytics and marketing insights.
• Work with labels and internal departments to ensure artist and label plans and assets are optimized for sales and marketing opportunities within your account base.
• Participate in meetings and calls, contributing knowledgeable insights regarding your assigned account base, including account pitch meetings, sales team calls, and label presentations.
• Drive new business initiatives within Spotify to maximize artist exposure, including content/ editorial, marketing, partnership, reporting, and day-to-day initiatives.
• Cultivate strong relationships across Spotify and internally to maximize opportunities for The Orchard's artists and labels.
• Share best practices and developments with internal and external teams, keeping relevant resource documents updated for Spotify.
• Regularly attend shows and develop/maintain social relationships with your account base.

Who you are

• At least 3+ years of experience in music partnership management.
• Knowledge of music streaming platforms and digital account pitch process.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and timelines, prioritize & motivate partners.
• An independent thinker with strong problem-solving skills and a keen understanding of business dynamics, thriving in high-pressure settings.
• A strong passion for music and the music industry.

What we give you

• You'll join an inclusive, collaborative, and global community where you have the opportunity to fuel the creative journey.
• A modern office environment designed to foster productivity, creativity, and teamwork
• Our Hybrid approach combines the flexibility of remote working with the benefits of in-person collaboration at least 3 days a week to come together to do our best work. Managers will partner with their teams and employees to establish work arrangements that meet the business, team, and individual needs.
• Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA). A group created by a group of our employees tasked with developing and implementing innovative solutions to advance a globally shared goal of ensuring fair and inclusive spaces for all
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• We invest in your professional growth & development
• Time off for a winter recess

About The Orchard
The Orchard is a leading music distribution company operating in 45 markets worldwide - distributing music from independent artists, including Ozuna, Skepta, Jorja Smith, and Kelsea Ballerini. With cutting-edge operations and an unparalleled global team, The Orchard partners with labels of all sizes to make their music and video available across hundreds of digital and physical retailers worldwide. The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.
The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.
The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
New York Pay Range
$60,000-$65,000 USD