Manager Quality

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary
As a Manager Quality at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.
Your role in our mission

• Manages the identification, analysis and documentation of defects and inconsistencies in software program functions, outputs, online screens, and content; ensures defects are corrected in a timely manner.
• Develops trend analysis on key full life cycle development processes and quality indicators to meet business needs.
• Reviews current quality audit processes/systems; researches and implements new or improved testing methods, processes, tools and systems. Ensures systems and processes meet total quality management and industry standards and are aligned with company strategic goals.
• Manages the trial and qualification of new applications, equipments, and processes against pre-defined quality standards to ensure appropriate applications are used for business processes.
• Develops and maintains relationships with customers; analyzes customer concerns and issues and addresses issues appropriately and promptly.
• Manages quality management activities for projects to ensure adherence to quality, cost and schedule parameters of the project/program.
• Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines.
• Prepares and recommends operating and personnel budgets for approval. Monitors spending for adherence to budget, recommends variances as necessary.

What we're looking for

• 9+ years of experience required for this role
• Leadership experience (lead and motivate)
• Business Analyst or technical expertise with large datasets, proven problem-solving abilities
• Quality (Assurance) process improvement experience
• Program management knowledge

What you should expect in this role

• Fully remote opportunity with the option to work anywhere within the United States

Notes

• Video cameras must be used during all interviews, as well as during the initial week of orientation.

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The pay range for this position is $84,700.00 - $121,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.