Manager, Order To Cash Transformation

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

As the Manager, Order to Cash (OTC) Transformation, you will work with OTC leadership and operational teams to continuously improve key Customer and Credit management processes, operational performance, reporting and close processes. You'll develop and enhance processes to ensure the success of initiatives related to key OTC projects, operational performance, risk management, forecasting accuracy and cost savings initiatives. Join us at GXO and we'll give you the tools and support you need to excel at your job, while building a career you'll love.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Develop and drive continuous improvement for cash collections and related OTC forecasting needs
• Research large volumes of financial and operational data to identify and interpret customer invoicing, payment and cash collection trends; assemble and summarize data to effectively communicate findings to leadership
• Lead improvements to descriptive and actionable operational and financial reporting
• and workflows through automation
• Design and deliver standard reporting and analytical tools to support Division leads, Operations Management and Executive Management using a variety of software, including Power BI, Excel, PowerPoint and other financial planning software
• Generate financial impact assessments for Continuous Improvement projects, track progress against stated estimates
• Create templates and deliverables for Operational/Financial KPIs; identify methods to monitor performance against original assumptions; develop detective controls and predictive indicators
• Drive standard work initiatives through process mapping and procedural documentation; develop framework for sustainable tracking and maintenance

At a minimum, you'll need:

• Bachelor's degree or equivalent related work or military experience
• 10+ years experience with Lean/Six Sigma management concepts and/or certifications (Process mapping/VSMs, waste identification, Root Cause Analysis tools, 5S, Project chartering, Communication and action plan follow-through, etc.)
• Change-management experience through coaching, facilitating, and training.
• Knowledge of ERP systems (Oracle), HFM, financial planning software, Microsoft BI and related technologies
• Experience with large databases with the ability to utilize data from various systems
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, PowerBI, SharePoint, etc.)

• MBA, CPA, CMA, CFA or applicable professional designation
• Exposure to transactional financial services
• Management experience
• Ability to multitask and work under pressure in a fast-paced, dynamic environment with tight deadlines
• Excellent time management, organizational and interpersonal skills

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.