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SalaryOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Corporate Responsibility Program Manager supports the Corporate Responsibility Team and oversees Southwest Airlines Employees Catastrophic Assistance Charity (SWAECAC), Southwest's emergency assistance program and independent 501c3 nonprofit. They’ll maintain SWAECAC's charitable status by ensuring that the proper bylaws are followed, instilling best practices for Charity , and making decisions surrounding planning and fundraising. The Corporate Responsibility Program Manager is an organized collaborator , and trusted advisor ready to drive the future of Southwest Airlines.
Additional Details
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Collaborate with internal Stakeholders to identify shared goals and ensure appropriate programs are in place to protect our brand reputation and Customer base
Drive innovation to ensure Corporate Responsibility programs are relevant and meet evolving trends/best practices as well as contribute to our diversity, equity, and inclusion strategy to support corporate DEI (Diversity, Equity, and Inclusion) goals
Identify strategic opportunities to engage community outreach service offerings within other Southwest departments
Identify opportunities to achieve department and Company goals as directed by executive Leadership as well as provide solutions through analysis, strategic thinking, resource planning, and coordination with Leaders
Manage Southwest Airlines program activities and associated events
Research and identify innovative programmatic opportunities that deepen engagement and bolster business and reputation
Serve as a convener/facilitator for cross-departmental conversations/projects
Serve as an intermediary and subject matter expert to address issues, ranging from routine to contentious
Serve up impactful and inspirational stories to communicate internally and externally
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
Knowledge of business and management principles involved in strategic planning and resource allocation
Knowledge of principles and processes for providing Customer services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
Skilled in understanding the implications of latest information for both current and future problem-solving and decision-making
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others
Ability to propose creative ideas about a topic or program Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among unrelated events)
Education
Required: High School Diploma or GED
Experience
Preferred: Salesforce experience
Advanced level experience, seasoned and specialized knowledge in:
Corporate Social Responsibility and/or Philanthropy
Community Outreach
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must be able to travel and work nights and weekends as expected for this position
Pay & Benefits:
Competitive market salary from $102,500 - $113,900 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the
discretion of the company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *
Potential for annual Profit-sharing contribution toward retirement - when Southwest profits, you profit**
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount does not guarantee employment for any particular period of time.
***Profit-sharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
03/06/2024
