The Manager of Membership Communications is responsible for communicating with NAIA member institutions utilizing a variety of platforms, as well as providing communications support to the NAIA national office staff. This is a writing-intensive position that will manage the NAIA's newsletters (The Score, Eligibility Edge), as well as weekly emails to members. The manager will create content to support multiple NAIA efforts including Return on Athletics®, new member recruitment, and membership value. Applicants should also have strong editing skills, an affinity for correct grammar, and unwavering attention to detail.
Essential duties and responsibilities include, but are not limited to, the following:
Membership Communications
- Writing and distributing multiple membership-facing newsletters.
- Content creation for various association initiatives to support membership engagement strategies, including success stories, blog entries, scripts, and emails.
- Writing, editing, and distributing emails to NAIA membership.
- Manage contact information within communication platforms (Constant Contact)
- Writing and editing around the National Awards Day program
Communications with/for Internal Departments
- Develop standardized language needed for regular departmental communications.
- Create and update written content of national office presentations including president and conference liaisons presentations.
- Manage survey development and execution for various departments and initiatives and the survey monkey account (event surveys, task force surveys, etc.).
- Provide proofreading, editing, and copywriting assistance to support various departments.
Administrative Support
- Schedule meetings and manage logistics for CEO, as necessary.
Requirements
Qualifications:
- Candidates must possess a minimum of a bachelor's degree in communications and 3-5 years of writing or communications experience.
- Demonstrated content development experience for multiple communications platforms.
- Strong writing and editing skills.
- Familiarity with AP Style.
- Demonstrated research skills.
- Strong organizational skills.
- Ability to handle multiple tasks and meet deadlines.
- Expertise with computer software including Microsoft Office Suite (specifically Word, Excel, and PowerPoint)
- Experience with Constant Contact, Survey Monkey, and Adobe InDesign is a plus.
- Familiarity with membership associations, collegiate athletics or higher education is a plus.