The world's largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business.
In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials.
Evident is a VC-backed technology startup, headquartered in Atlanta, GA. Learn more at evidentid.com .
Evident is looking for a motivated individual to lead our growing Customer Success Team as the Manager of Customer Success. As the head of our Customer Success Team, you'll have the opportunity to manage the company's portfolio of accounts to ensure customer satisfaction and account growth. Your daily focus will be driving a team of CSMs to maximize customer adoption and retention through account management, strategy calls and regular business reviews. This is a player-coach role where you will be responsible for managing key accounts along with managing the Customer Success team. You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Manager of Customer Success, you'll develop your skills in account portfolio growth, team management, process refinement and cross functional collaboration. This role will report to the Chief Operating Officer.
This is a full-time hybrid role working from the Atlanta office 2-3 days a week.
Why Evident?
Our team solves a crucial problem with huge business potential together, and we are able to see exactly how our contribution affects customers!
Competitive pay package, including base pay and stock options
Full medical, dental, vision benefits and 401K
Unlimited PTO
Paid parental leave to support you and your family
Home internet stipend, virtual events, & more!
Recently named one of Atlanta's Coolest Companies & 50 on Fire by Atlanta Inno
Recently named one of the Top 10 Fastest Growing Companies in Atlanta & one of the Best Places to Work in Atlanta by Atlanta Business Chronicle