Manager Of Central Billing Office

POSITION SUMMARY:
The manager of Central Billing Office will take the lead on payer relations and contract negotiations in line with company goals and objectives and manage the overall activities and the centralized Billing Office's associates. This includes maintaining and evaluating Key Performance Indicators associated with receivables management and net revenue optimization.
JOB-SPECIFIC RESPONSIBILITIES:
 Liaise with contract consultant to ensure all contracts are current and active, as well as optimize net revenue through contract negotiation
 Serve as lead corporate liaison to all payors
 Ensure entities at all levels of the organization are informed about all terms of negotiated contracts and understand their role in ensuring contracts are implemented quickly and correctly
 Assist in revenue validation routines
 Ensure that CBO staff receives ongoing training/cross-training and are knowledgeable regarding all CBO functions
 Perform all duties associated with staff management under the guidance of the VP of Finance, including but not limited to: staffing ratios, recruitment, performance behavioral counseling as necessary, timekeeping, and timely /periodic performance reviews in accordance with company policies, rules, and regulations, due process, and government regulations
 Perform ongoing quality assurance audits and reviews of billing and collection processes and ensure all aging reports are being maintained effectively and timely
 Ensure all billing and collection practices are compliant with local, State, and Federal guidelines and regulations
 Assists facility personnel in resolving billing problems utilizing the patient accounting system.
 Conduct follow-up collection efforts with facility CEOs and Corporate leadership as required
 Maintain and enhance system functionality associated with the Meditech, including dictionary maintenance specific to billing, claims reimbursement, and staff work lists
 Monitor, maintain, and enhance Key Performance Indicators associated with the CBO while further ensuring continuous process improvement
 Participate in facility AR calls/AR reviews and able to provide appropriate status updates regarding active A/R to all leadership levels
 Review, research, and maintain Chargemaster issues that impact proper claim submission and reimbursement
 Monitor, track, and trend denials and appeals
 Assist in timely closely of A/R subsidiary ledgers for all facilities and assist in the detailed account analysis
 Provide analysis and detail for annual Cost Reports and/or financial audits
 Ensure responsibility for all adjustments, bad debt, and refunds for all facilities
 Perform other duties as assigned
POSITION QUALIFICATIONS:
EDUCATION:
 Minimum Bachelor's Degree in Health Care Administration, Business, or other related fields, or comparable work experience required.
EXPERIENCE:
 Minimum of five (5) years of management experience in healthcare finance/accounting/healthcare business office / and/or healthcare contracting setting
 Business office experience with the Meditech Patient Accounting System and SSI Billing application preferred.
 Must be versed in all billing and collection guidelines for government and non-government payer sources.
 Excellent interpersonal, communication, facilitation, and professional diplomacy skills
 Strong attention to detail with the ability to manage multiple priorities while meeting deadlines
 Possess strong communication skills to clearly and effectively communicate with physicians, management, and hospital staff
 Highly organized and developed time management skills
LICENSURE/CERTIFICATION:
 None Required