Manager, Merchandise

What you get to do:

• Coordinate the daily activities of several retail, games/vending, and photo units the location, while focusing on profit enhancement and ambassador safety.
• Maintain ambassador satisfaction and morale while providing excellent guest service.
• Provide exceptional, professional guest service in a team environment
• Create new and incremental revenue opportunities
• Manage labor, expense, and cost of goods budget
• Communicate professionally and effectively with Ambassadors, Vendors and our Guests
• Perform other duties as assigned

What it takes to succeed:

• Bachelor’s degree in business or related field preferred, or relatable experience.
• Three (3) years management and/or supervisory experience, preferred setting in a theme park or high-volume retail.
• Proficient in Microsoft software products.
• Demonstrated initiative, communication, organizational and interpersonal skills; Confident and outgoing presence with the ability to professional interact with various levels of ambassadors and leadership.
• Excellent organizational and time management skills with the ability to handle multiple projects with a detailed oriented style and strict deadlines.
• Excellent problem solving and conflict resolution skills

What else is important:

• Must be able to lift, push, pull and/or carry up to 50 lbs.
• Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Must be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
• Perform cleaning duties, including use of cleaning chemicals
• Available to work varied schedule, including weekends and holidays.