Manager, Marketing & Sales Support

Lovejoy, a business in the Timken family of brands, is hiring a Manager, Marketing & Sales Support in Downers Grove, IL.

The role strengthens the Lovejoy Business Group by providing marketing strategy recommendations resulting from quantitative and qualitative analysis, project management and execution, and marcom related contributions toward attaining growth objectives. The position serves as point of contact for growth strategies and projects derived from market-based data and/or focused on Lovejoy global customers, products, and markets.

The position analyzes and presents key internal and external data to facilitate fact-based, timely business decisions by management and key functional areas to optimize business results.

ESSENTIAL RESPONSIBILITIES:

GLOBAL MARKETING VISION & STRATEGY: Research, capture, process, interpret, and communicate external data including market size, market growth, and market share including economic market drivers and indicators, industry investments, production trends, competitor activities and pricing, competitiveness of product/price offering, customer activity and environmental characteristics.  Research, capture, process, interpret, and communicate internal data including product line sales, product line profitability/margins, and product pricing/profitability.

MARKETING & COMMUNICATIONS LEADERSHIP: Lead business growth projects including marketing campaigns, new product launches, product enhancement launches, product/packaging changes, and enforce brand compliance.  Oversight, optimization, and management of Lovejoy brand, brand assets, and credibility. Create and execute integrated marketing communication plan and budget including all print, digital and event channels while maximizing ROI. 

CUSTOMER EXPERIENCE IMPROVEMENT: Lead projects related to improved customer experience and increased ease of doing business with Lovejoy. Set policies and create replicable and scalable processes to improve department effectiveness and seed growth. Set and implement merchandising strategy, customer segmentation, and customer optimization/rationalization.  Develop digital tools which increase customers' ability to self-serve.

BUSINESS ADMINISTRATION MANAGEMENT: Provide oversight and improve effectiveness of all business administration and Sales Support functions such as customer onboarding, customer data maintenance, price mechanism (market price, contract pricing, incentives and rebates) administration.  Manage and develop direct reports. 

TECHNICAL/FUNCTIONAL SKILLS:

• Analytical thinking with ability to compile, disseminate and articulate results for decision
• Solid e-commerce, social media, search engine, and email marketing knowledge
• Web based content management tools, product information management tools
• Database and ERP systems experience (or demonstration of ability to work with complex data structures)
• Ability to collaborate across multiple functions within Lovejoy and Timken Corporation
• Full MS Office Suite capabilities
• Project management experience, multiple projects simultaneously
• Self-starter who can work independently but works well with/on teams
• Data analysis and interpretation skills including exposure to pricing mechanisms and margin calculations
• Strong interpersonal and leadership skills
• Manage operational and fiscal activities of the department, including staffing levels, budgets, and financial goalS
• Proven record of continual improvement in areas of expertise

BASIC QUALIFICATIONS:

• Bachelor's degree in marketing, business administration or finance is required; Master's degree is preferred
• 5 years' experience in B2B marketing to distribution and end user services is required; 7 is preferred
• 3 years' experience in industrial product marketing is required; 5 years is preferred
• 3 years' experience in data management is required; 5 years is preferred
• 2 years' experience in managing and professional development of direct reports is required; 5 years is preferred

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.