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SalaryThe intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.
At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.
The Manager, IT Project Management Office (PMO), is responsible for serving as the subject matter expert on Project Management and is responsible for guiding all IT related projects and initiatives at DC Water through the Project Management Office. The role interacts with functional/business unit leadership to craft a PMO strategy that aligns with business objectives and priorities. The role is also responsible for developing a robust and flexible project and program methodology for use throughout the organization, as well as effective project and program delivery.
- Develops and implements a comprehensive IT Project Management strategy aligned with DC Water’s overall goals and objectives.
- Manages the entire IT project portfolio, ensuring projects are prioritized, resourced appropriately, and oversees the Project Management Office for all IT related projects.
- Manages the IT budget, project budgets, schedules, scope of work, requirements, risks, and other proposal estimates.
- Establishes and enforces IT Project Management governance frameworks, ensuring compliance with regulatory requirements, industry standards, and internal policies.
- Enforces best practices and ensures continuous improvement in processes related to project and portfolio management.
- Conducts post-implementation reviews of completed projects, capturing lessons learned and best practices for future initiatives.
- Coordinates and participates in Steering Committee Activities.
- Implements key performance indicators (KPIs) and project metrics to monitor and evaluate the performance of IT projects, providing regular status reports to DC Water Management.
- Oversees project life cycle, gathering, and reviewing project requirements and deliverables as needed.
- Provides direct Project Management on critical projects and programs.
- Provide leadership and guidance to the Project Management staff.
- Ensures the successful completion of projects to meet customer satisfaction.
- Ensures PMI PMBOK standards are followed and maintains the PMO portal and toolset.
- Oversees the development of standardized Project Management templates and project plans.
- Establishes project monitoring, controls, and maintains robust quality assurance processes.
- Manages vendors and contractors in the acquisition, delivery and maintenance of IT products and services for the enterprise, manages contract compliance and monitors payments.
- Ensures compliance with DC Water’s procurement rules in the delivery of IT products and services. Performs other duties as assigned at the discretion of the Chief Information Officer.
Supervisory Responsibilities: Manages 3rd party project managers, vendor projects, and consultants. Supervises project managers, logistic staff, and other Project Management Office staff in the delivery of IT services. Matrixed responsibility for supervising the activities of project team members and project activities under the direction of the Project Management Office.
Key Working Relationships: Interacts with Senior and Executive Level Staff members and employees throughout DC Water, representatives from other organizations, agencies, partners, suppliers, and vendors, etc.
The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.
Required Skills & Qualifications
Preferred Skills & Qualifications
* The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.
- Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
- Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and wellbeing.
- Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.
- Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email complianceada@dcwater.com .
