Manager, Employee and Labor Relations
Reports to: Executive Director, Employee Experience
Position Summary
The Employee and Labor Relations Manager position has system-wide responsibilities in helping to create a positive workforce environment. This is an operations management position requiring a hands on thinker responsible for overseeing the day to day Labor and Employee Relations practices, consistency, programs and policies and is vital to ensure that Sinai Health System is compliant with legal and employment matters. The manager must function with a high level of professionalism, integrity and sound judgment. The manager is key in the administration of employee policy, labor agreements and the related employment and Labor issues. The individual in this role collaborates with caregivers, leaders and HR professionals to ensure compliance with policies and employment laws and must have a deep understanding of and extensive experience with employment law including FMLA, ADA, FLSA, NLRA and state laws.
This position consults directly with leaders and HR professionals on complex Employee and Labor Relations issues. This working manager will consult with managers, employees and union representatives. The manager will review and conduct a risk assessment for employee discipline, terminations, layoffs and other significant adverse employment actions.
Major Areas of responsibility:
- Partner with other HR leaders and key stakeholders to operationalize over-arching Employee and Labor strategies, negotiation goals, and actions to address trending and immediate Employee and Labor issues.
- Partner with leaders to gauge, engage, give voice and assess caregiver needs and concerns through rounding, committees and teams.
- Work with HR professionals and managers to understand and anticipate employee-related issues and develop approaches and potential outcomes to mitigate risk.
- Manage Employee and Labor-related programs and areas including: policy revision proposals, internal HR procedures and identification of internal and external best practices and protocols.
- Work with Human Resource, Training and Development and operational leaders to develop and conduct continual education around employee management, positive workforce culture and industry best practices.
- Independently interpret and provide advice on Sinai policies and procedures, applicable labor/employment laws, and legal decisions (in consultation with Legal Counsel) and apply them to particular situations, helping to ensure consistency.
- Provide counsel to employees regarding employment matters, collective bargaining agreements and work-related concerns.
- Conduct management investigations of employee complaints; may also serve as lead investigator of employee complaints; partner with Office for Compliance to conduct investigations of complaints by or against patients and vendor relations.
- Serve as lead and or co-negotiator on collective bargaining teams.
- Represent organization in grievances, arbitrations and administrative proceedings.
- Manage, track, monitor and report on claims, legal expenses and other cases requiring legal payouts.
QUALIFICATIONS / REQUIREMENTS:
- Juris Doctor, or Master's Degree in Business, Human Resources or Labor Relations/Industrial Relations or related areas.
- Three or more years of experience representing management employing at least 250 employees in all aspects of Labor Relations, including serving as lead negotiator in collective bargaining required.
- Experience representing employers in grievance arbitrations, handling union elections, unfair labor practice cases, and other proceedings before the NLRB required.
- Experience representing employers before EEOC and/or state EEO agencies required.
- Knowledge of external administrative agencies, their functions and jurisdiction.
- Proven expertise in culture development and positive workforce outcomes.
- Must be seen as a creditable messenger and able to present to all levels of organization
- Excellent facilitation, written and verbal communication skills, including the ability to communicate through presentation, coaching and training
- Ability to operate in and manage ambiguity, risk, and changing direction of projects and strategies
Location: SHS · SHS SHS HUMAN RESOURCES
Schedule: Full Time, Days, 8:00 -4:30