Manager, Central Pharmacy Fulfillment

Job Description:

• Responsible for oversight of central pharmacist fulfillment functions including data entry and clinical/DUR review for home delivery and meds to beds renewal center and prescription fulfillment, verification, and shipping.
• Directs the orientation, training, and continuing education of all Central Pharmacy Fulfillment staff.
• Leads pharmacist and technician supervisor onboarding, ongoing development and trainings, and annual competency assessments.
• Prepares and presents regular department business reviews to Director, Central Pharmacy.
• Maintains expert level proficiency with pharmacy dispensing software and vendor systems.
• Maintains proficiency with 340B program requirements.
• Oversees the efficient workflow of the Central Pharmacy Fulfillment line and call center, leading the pharmacy team.
• Leads Central Pharmacy dispensing team to coordinate services and prescription fulfillment.
• Serves as an expert and role model in prescription processing workflow.
• Develops and maintains expertise in operating automation and software systems used in prescription fulfillment and inventory management.
• Maintains appropriate licensure for the pharmacy (e.g. DEA registration, state pharmacy license, non-resident permits if applicable).
• Oversees department revenue cycle management, accountable for pharmacy budgets, and ensuring timely completion of all claim and invoice reconciliation.
• Ensures compliance with Baptist Health policies, 340B program, accrediting bodies, FDA and manufacturer requirements or restrictions, third party payers (including audits), and state and federal regulations.
• Ensures adequate access, security, and documentation of controlled substance ordering, receiving, inventory management, dispensing, and returns in compliance with state and federal regulations.
• Ensures integrity of medications by assuring storage under proper conditions (e.g. refrigeration) and security.
• Monitors drug shortages and implements solutions to avoid therapy delays.
• Oversees shipping packaging workflows.
• Supports the development and implementation of strategies to eliminate or minimize medication errors.
• Completes pharmacy enrollments and maintains ongoing compliance (e.g., NPI, Medicare, Medicaid, third party insurers).

MINIMUM REQUIREMENTS

• Graduate of an accredited College of Pharmacy.
• Bachelor's degree required.
• Kentucky Board of Pharmacy and Indiana Board of Pharmacy license or willing and eligible to achieve within 6 months of hire - Kentucky license must specify that they are a preceptor.
• Board certification or other advanced certification preferred.
• Minimum of 1-3 years of pharmacy management experience required.
• 2-3 years of related pharmacist experience required.
• Previous call center pharmacy work experience preferred.
• Previous management experience preferred.
• Knowledge of state and federal pharmacy laws and regulations.
• Strong presentation skills required.
• Proficiency with pharmacy related applications and technologies (Epic, Willow Ambulatory) preferred.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.