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SalaryYou Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join #TeamAmex and let’s lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
The Consumer Marketing and Enterprise Personalization DS team is responsible for targeting models and personalization decision science across customer and prospect acquisition. The team’s work is at the heart of a diverse range of marketing functions ranging from card and non-card acquisition, loyalty, engagement, retention to customer personalization through critical enterprise capabilities.
The Manager Assistant position supports the VP, Consumer & Merchant Marketing and Enterprise Personalization Decision Science team within the Credit and Fraud Risk organization. Successful candidate will be an integral member of the leadership team.
Key Responsibilities:
- Working with the functional leaders to align organizational priorities, drive cross-functional strategic initiatives, and ensure delivery against goals
- Developing communications and presentation materials for executive-level audiences
- Planning line-of-business reviews, staff meetings, employee town halls
- Partnering with CEG to implement talent management programs – recruitment, training and development, employee recognition, compensation, and retention
- Interacting effectively with employees at all levels in the organization to strengthen team culture, continuously improve the work environment, and identify and resolve issues
- Directing department-wide administrative functions, including operating expense management
Qualifications:
- Strong analytical acumen, problem solving, project management skills with demonstrated proficiency in managing multiple projects simultaneously
- Superior organization skills and scrupulous attention to detail
- Exceptional professional communication skills – clear, logical, and structured
- Business maturity and demonstrated ability to influence at all levels
- Adaptable interpersonal skills, high energy, and a proven team-first mentality
- Sound judgment, strong situational leadership, and strategic thinking
- Impeccable integrity required for handling confidential information
- Experience in credit risk management
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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