Maintenance Technician

Description

Performs maintenance and general repair services in specified markets of anywhere from 10-15 of our Kohl's stores, ensuring Company Brand Standards are maintained. Mileage is reimbursed for travel to and from the stores in the specified market. Performs all work in a quality manner following all safety rules and regulations. Responsible for meeting budgets and communicating effectively with both internal and external customers.

ACCOUNTABILITIES

GENERAL MAINTENANCE

• Responsible for timely and accurate completion of work orders as assigned by supervisor
• Ensures all necessary material and tools to perform daily work are available and kept in good condition (Kohl’s provides all needed tools)
• Performs Interior Store Repair and Maintenance as assigned by Territory Facilities Manager with a focus on Door (interior and exterior) and Plumbing (faucet, toilet, hot water heater, etc.) repair
• Performs Interior Lighting and Electrical repairs including but not limited to lamp/ballast replacement, minor outlet repairs, once per year 90 minute emergency light testing and repairs, etc.
• Proficient in other Interior Repair and Maintenance items including but not limited to flooring, carpet, tile, patch and paint, carpentry, laminate, wallpaper, fixture, and stroller/ cart, and cleaning equipment repairs
• Performs exterior maintenance of building including but not limited to low elevation (can be reached with a 12ft ladder), building painting, curb/ramp painting, power-washing, and minor Common Area Maintenance repairs of landscaping, signage, and concrete/asphalt

IDENTIFY MAINTENANCE ISSUES

 Assists stores with Housekeeping problem solving with suggested solutions for Store Associate teams and Contract Cleaning providers to increase CLEAN presence in stores.

• Communicates safety and cleanliness issues and action plans to resolve with Store Management and Territory Facilities Manager
• Identifies Interior and Exterior maintenance issues that need resolution by exterior vendors and enters those issues into Web Based Facilities Management program for assignment and completion
• Communicates recaps regularly to Territory Facilities Manager and/or Store and District Managers of stores visited, wins/opportunities found, as well as issues resolved on store visits.  Communication may be verbal or email 

QUALIFICATIONS

REQUIRED

• Ability to work independently without direct face to face
• Ability to effectively communicate with multiple levels in Store organization verbally and written
• Proficient in Microsoft Word, Excel, navigation of websites and able to utilize new computer systems, including smartphones
• 1-4 years of prior maintenance work with a strong focus in Door, Plumbing, Electrical / Lighting, and general repair services
• Prior retail or office building maintenance experience
• Familiar with General Maintenance tools and tasks

PREFERRED

• Ability to repair a variety of other interior/exterior issues as assigned by Supervisor including equipment and CAM items

SPECIAL

• Moderate lifting – 25 to 50lbs on a regular basis
• Daily travel to local stores and occasional overnight travel to outlying stores. Mileage reimbursement provided.
• Ability to climb/work on ladders up to 12ft in height in order to address lighting, painting, etc. issues
• Valid driver’s license with a currently registered vehicle

ACCOUNTABILITIES

GENERAL MAINTENANCE

• Responsible for timely and accurate completion of work orders as assigned by supervisor
• Ensures all necessary material and tools to perform daily work are available and kept in good condition (Kohl’s provides all needed tools)
• Performs Interior Store Repair and Maintenance as assigned by Territory Facilities Manager with a focus on Door (interior and exterior) and Plumbing (faucet, toilet, hot water heater, etc.) repair
• Performs Interior Lighting and Electrical repairs including but not limited to lamp/ballast replacement, minor outlet repairs, once per year 90 minute emergency light testing and repairs, etc.
• Proficient in other Interior Repair and Maintenance items including but not limited to flooring, carpet, tile, patch and paint, carpentry, laminate, wallpaper, fixture, and stroller/ cart, and cleaning equipment repairs
• Performs exterior maintenance of building including but not limited to low elevation (can be reached with a 12ft ladder), building painting, curb/ramp painting, power-washing, and minor Common Area Maintenance repairs of landscaping, signage, and concrete/asphalt

IDENTIFY MAINTENANCE ISSUES

 Assists stores with Housekeeping problem solving with suggested solutions for Store Associate teams and Contract Cleaning providers to increase CLEAN presence in stores.

• Communicates safety and cleanliness issues and action plans to resolve with Store Management and Territory Facilities Manager
• Identifies Interior and Exterior maintenance issues that need resolution by exterior vendors and enters those issues into Web Based Facilities Management program for assignment and completion
• Communicates recaps regularly to Territory Facilities Manager and/or Store and District Managers of stores visited, wins/opportunities found, as well as issues resolved on store visits.  Communication may be verbal or email 

QUALIFICATIONS

REQUIRED

• Ability to work independently without direct face to face
• Ability to effectively communicate with multiple levels in Store organization verbally and written
• Proficient in Microsoft Word, Excel, navigation of websites and able to utilize new computer systems, including smartphones
• 1-4 years of prior maintenance work with a strong focus in Door, Plumbing, Electrical / Lighting, and general repair services
• Prior retail or office building maintenance experience
• Familiar with General Maintenance tools and tasks

PREFERRED

• Ability to repair a variety of other interior/exterior issues as assigned by Supervisor including equipment and CAM items

SPECIAL

• Moderate lifting – 25 to 50lbs on a regular basis
• Daily travel to local stores and occasional overnight travel to outlying stores. Mileage reimbursement provided.
• Ability to climb/work on ladders up to 12ft in height in order to address lighting, painting, etc. issues
• Valid driver’s license with a currently registered vehicle