Address
Form of workJob Description:
Title: Maintenance Supervisor
Housing Division
Status: Exempt
Reports to: Property Manager
Revision date: June 2019
Supervises: Yes
PURPOSE
According to prescribed policies and procedures, under the general supervision of the Senior Property Manager or Property Manager assumes responsibility for general building maintenance including preventative maintenance, minor repairs, completion of work orders. Supervises maintenance, groundskeeping and janitorial staff as a working supervisor. Supervises and assists outside service personnel and vendors as needed. Completes most major repairs. Reports unresolved major repairs and maintenance needs to supervisor.
ESSENTIAL FUNCTIONS
Assumes responsibility for the effective performance of assigned facility maintenance functions.
a. Supervises maintenance, groundskeeping and janitorial staff to ensure that all work orders are completed in a timely manner and all maintenance needs of the property are met.
b. Conducts general maintenance of resident units and common areas including carpentry, painting and other general repairs.
c. Prepares vacant units for move-in, including, but not limited to, painting, cleaning and carpet cleaning.
d. Diagnose and repair the large majority of problems in the areas of HVAC, electrical, plumbing, carpentry, dry wall, exterior structural and appliance. Obtain bids for manager approval for a third party contractor when necessary.
e. Performs and arranges scheduled preventative maintenance and cleaning. Completes inspections and tests, and maintains logs and records reflecting results.
f. Performs maintenance on all security systems, fire alarms, and door locks.
g. Adheres to schedule and takes assigned on call duties as directed.
h. Provides assistance and direction on outside service and repair work.
i. Checks landscaping needs and completes sprinkling system repairs as necessary.
j. Maintains grounds, parking lots, and driveways, including keeping walkways and parking lots free of snow and ice per policy.
Assumes responsibility for maintaining related maintenance records.
a. Tracks and records preventative maintenance procedures.
b. Completes work orders and inspections appropriately per policy and procedure.
c. Reviews all Material Data Safety Sheets and follows instructions regarding use, disposal of or spills.
Assumes responsibility for establishing and maintaining effective communication, coordination, and working relationships with residents, co-workers, community leaders, owners, management, vendors, and service providers.
a. Supervises staff including handling disciplinary issues and work reviews.
b. Keeps management informed of area activities and any significant problems or maintenance concerns
c. Attends and participates in meetings as required. Completes required records and reports.
d. Assists vendors and service providers as needed.
e. With respect to Resident Rights, ensures all residents and staff are treated with respect and dignity. Reports all complaints made by residents and/or families to the appropriate supervisors. Reports all allegations of abuse, misappropriation of funds/property and/or any other corporate compliance items drug free workplace, safe work practices, all federal, state and local regulations and laws immediately.
Assumes responsibility for related duties as required or assigned.
a. Manages relationships, both internally and externally exercising appropriate communication and interpersonal skills.
b. Must be knowledgeable and adhere to fair housing laws.
c. Completes assigned training in a timely manner.
EXPECTATIONS
JOB SPECIFICATION SHEET
Education: Must have high school diploma or equivalent.
Experience: Two to five years maintenance experience. Supervisory experience preferred.
Skills/Ability: Good mechanical and problem solving abilities. Well organized and able to work well independently. Strong professional abilities in electrical, plumbing, carpentry, dry walling, exterior structural, and appliance. Able to coordinate well with others and professionally assist others as needed. Attentive to detail. Able to operate drills, electrical tools, welder, meters, timers, hand tools, snowplow, salt/sand spreader, and all related machinery. Good written, verbal and electronic communication, comprehension and interpersonal skills. Working knowledge of Windows, Microsoft Office Suite and internet which will be demonstrated by a passing score on a computer literacy test. Must have working knowledge of computer or tablet software.
Mental: Must have the ability to understand data and carry out verbal and written instructions.
Licensure: HVAC certified. Valid driver's license and able to meet National Church Residences' motor vehicle policy.
Vision: The degree of hand and eye coordination as applied to job requirements that induce visual strain. Normal: Consistent with standard workflow.
With respect to said job description, estimate the daily time spent performing the following activities.
Rare (R) = 0-24%; Sometimes (S) = 25-49%; Frequent (F) = 50-74%; Continuous (C) = 75% plus
S = Climbing F = Stooping Lifting / Carrying; C = 10-25 lbs.
S = Standing S = Pushing F = 26-50 lbs.
S = Sitting S = Pulling S = 51-75 lbs.
F = Walking S = Driving S = 76 plus lbs.
Consequences of Errors: Moderate monetary responsibility.
Supervision Received: General supervision: Employee generally operates by himself/herself checking with supervisor when in doubt.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
Mathematics Ability: Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; to perform the four basic arithmetic operations with money; to perform operations with units such as inch, foot, and yard; ounce and pound (or their metric counterparts).
Language Ability: Ability to communicate and understand English.
Working Conditions: Acceptable; some distractions. Worker is subject to changing inside and/or outside temperatures which may include extreme heat (temperatures above 100 degrees) or extreme cold (temperatures below 32 degrees) Worker is subject to work conditions that are somewhat disagreeable; elements such as noise, dust, heat and oil exist but not to the extent of being continuously disagreeable.
ACKNOWLEDGEMENT
I hereby understand and agree to the above description of the duties required.
Signature Date
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.
Title: Maintenance Supervisor
Housing Division
Status: Exempt
Reports to: Property Manager
Revision date: June 2019
Supervises: Yes
PURPOSE
According to prescribed policies and procedures, under the general supervision of the Senior Property Manager or Property Manager assumes responsibility for general building maintenance including preventative maintenance, minor repairs, completion of work orders. Supervises maintenance, groundskeeping and janitorial staff as a working supervisor. Supervises and assists outside service personnel and vendors as needed. Completes most major repairs. Reports unresolved major repairs and maintenance needs to supervisor.
ESSENTIAL FUNCTIONS
Assumes responsibility for the effective performance of assigned facility maintenance functions.
a. Supervises maintenance, groundskeeping and janitorial staff to ensure that all work orders are completed in a timely manner and all maintenance needs of the property are met.
b. Conducts general maintenance of resident units and common areas including carpentry, painting and other general repairs.
c. Prepares vacant units for move-in, including, but not limited to, painting, cleaning and carpet cleaning.
d. Diagnose and repair the large majority of problems in the areas of HVAC, electrical, plumbing, carpentry, dry wall, exterior structural and appliance. Obtain bids for manager approval for a third party contractor when necessary.
e. Performs and arranges scheduled preventative maintenance and cleaning. Completes inspections and tests, and maintains logs and records reflecting results.
f. Performs maintenance on all security systems, fire alarms, and door locks.
g. Adheres to schedule and takes assigned on call duties as directed.
h. Provides assistance and direction on outside service and repair work.
i. Checks landscaping needs and completes sprinkling system repairs as necessary.
j. Maintains grounds, parking lots, and driveways, including keeping walkways and parking lots free of snow and ice per policy.
Assumes responsibility for maintaining related maintenance records.
a. Tracks and records preventative maintenance procedures.
b. Completes work orders and inspections appropriately per policy and procedure.
c. Reviews all Material Data Safety Sheets and follows instructions regarding use, disposal of or spills.
Assumes responsibility for establishing and maintaining effective communication, coordination, and working relationships with residents, co-workers, community leaders, owners, management, vendors, and service providers.
a. Supervises staff including handling disciplinary issues and work reviews.
b. Keeps management informed of area activities and any significant problems or maintenance concerns
c. Attends and participates in meetings as required. Completes required records and reports.
d. Assists vendors and service providers as needed.
e. With respect to Resident Rights, ensures all residents and staff are treated with respect and dignity. Reports all complaints made by residents and/or families to the appropriate supervisors. Reports all allegations of abuse, misappropriation of funds/property and/or any other corporate compliance items drug free workplace, safe work practices, all federal, state and local regulations and laws immediately.
Assumes responsibility for related duties as required or assigned.
a. Manages relationships, both internally and externally exercising appropriate communication and interpersonal skills.
b. Must be knowledgeable and adhere to fair housing laws.
c. Completes assigned training in a timely manner.
EXPECTATIONS
- Resident units are in good repair, and well maintained. Vacant units are readied for move-in in a timely manner.
- Common areas are in good repair and well maintained. Common areas and grounds are clean and free of trash.
- Preventative maintenance and repairs are effectively performed in accordance with established standards and procedures.
- Maintenance needs and problems are promptly identified and resolved or reported to supervisor.
- Employee issues are handled in a timely and satisfactory manner.
- All responsibilities are carried out in a manner consistent with National Church Residences' Core Values of Mission, Compassion, Leadership and Professionalism.
- Adheres to all policies, procedures, terms and conditions set forth in the National Church Residences Employee Information Guide (EIG), Policy and Procedure Guide (PPG), and facility handbook including, but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
- Achieve acceptable Resident Satisfaction score as measured.
- Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required.
- Performs other duties as assigned.
JOB SPECIFICATION SHEET
Education: Must have high school diploma or equivalent.
Experience: Two to five years maintenance experience. Supervisory experience preferred.
Skills/Ability: Good mechanical and problem solving abilities. Well organized and able to work well independently. Strong professional abilities in electrical, plumbing, carpentry, dry walling, exterior structural, and appliance. Able to coordinate well with others and professionally assist others as needed. Attentive to detail. Able to operate drills, electrical tools, welder, meters, timers, hand tools, snowplow, salt/sand spreader, and all related machinery. Good written, verbal and electronic communication, comprehension and interpersonal skills. Working knowledge of Windows, Microsoft Office Suite and internet which will be demonstrated by a passing score on a computer literacy test. Must have working knowledge of computer or tablet software.
Mental: Must have the ability to understand data and carry out verbal and written instructions.
Licensure: HVAC certified. Valid driver's license and able to meet National Church Residences' motor vehicle policy.
Vision: The degree of hand and eye coordination as applied to job requirements that induce visual strain. Normal: Consistent with standard workflow.
With respect to said job description, estimate the daily time spent performing the following activities.
Rare (R) = 0-24%; Sometimes (S) = 25-49%; Frequent (F) = 50-74%; Continuous (C) = 75% plus
S = Climbing F = Stooping Lifting / Carrying; C = 10-25 lbs.
S = Standing S = Pushing F = 26-50 lbs.
S = Sitting S = Pulling S = 51-75 lbs.
F = Walking S = Driving S = 76 plus lbs.
Consequences of Errors: Moderate monetary responsibility.
Supervision Received: General supervision: Employee generally operates by himself/herself checking with supervisor when in doubt.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
Mathematics Ability: Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; to perform the four basic arithmetic operations with money; to perform operations with units such as inch, foot, and yard; ounce and pound (or their metric counterparts).
Language Ability: Ability to communicate and understand English.
Working Conditions: Acceptable; some distractions. Worker is subject to changing inside and/or outside temperatures which may include extreme heat (temperatures above 100 degrees) or extreme cold (temperatures below 32 degrees) Worker is subject to work conditions that are somewhat disagreeable; elements such as noise, dust, heat and oil exist but not to the extent of being continuously disagreeable.
ACKNOWLEDGEMENT
I hereby understand and agree to the above description of the duties required.
Signature Date
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.
