Maintenance Manager

Position Description Summary

This position is primarily responsible for the general upkeep and maintenance of the Club's facilities, systems, and equipment, while overseeing the housekeeping and house maintenance staff.

Role & Responsibilities

• Coordinate and schedule the maintenance and housekeeping staff, ensuring adequate coverage and communication of duties
• Complete projects in a timely manner, as assigned
• Help maintain the Club and its buildings, equipment, grounds, and other Club property
• Complete maintenance request orders according to the priority, conferring with the GM as needed
• Provide daily, weekly, and monthly checklists for maintenance and housekeeping staff to ensure consistent and timely work
• Monitor checklists for any issues, ensuring timely completion up to Club standards
• Oversee the ordering, inventory, and storage of paper and cleaning goods, as it pertains to maintenance, such as air fresheners, toilet paper, paper towel and soap refills, etc
• Follow up on projects to ensure timely completion
• Be on call for any facility emergencies that may occur
• Trouble shoot various mechanical issues
• Assign and delegate work orders to staff, ensuring timely completion and follow up
• Develop, maintain, and document a routine preventative maintenance schedule for all areas of the Club and its equipment
• Inspect, diagnose, and repair equipment, as needed
• Troubleshoot electrical, plumbing, and HVAC issues, as needed
• Provide general handyman support, as needed
• Coordinate outside equipment vendors when repairs or replacements are needed
• Liaise with vendors for leased equipment
• Conduct cost/benefit analyses for new equipment and projects, submitting proposals for approval
• Maintain relationships with third party vendors and other outside services, such as dumpster removal, pest control, etc
• Ensure the safety of the Club by efficiently repairing any items that are broken or dangerous
• Follow all safety protocols and ensure that staff does the same to minimize workplace injuries
• Be familiar with the hurricane preparation plan, and be ready to execute it as needed
• Wear all personal protective equipment, as instructed, making safety a top priority
• Keep a daily log of all work performed, updating the GM as projects are completed
• Maintain logs of preventative maintenance, storing on Teams for future access
• Ensure all necessary repairs are performed in a safe and timely manner
• Keep the maintenance areas and shop neat and organized; clean up after each repair
• Perform routine inspections of the Clubhouse restrooms every evening, including a quick clean of sink areas and garbage removal
• Maintain tool and equipment inventory, with organized storage processes
• Communicate with team to ensure all processes are completed smoothly
• Maintain up-to-date credentials, certificates, and licenses, as applicable
• Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned

Qualifications & Education Requirements

• Working knowledge of electrical, plumbing, and other house maintenance systems
• Ability to demonstrate professionalism with members, guests, and fellow employees
• Maintain a flexible work schedule, which may include weekends and holidays, as needed
• Willingness to learn and accept instruction, communicate, & operate in a team environment
• Must possess a positive attitude and good work ethic
• Ability to perform standard shop duties, such as organizing tools, cleaning, & record keeping
• Carpentry, flooring, painting experience a plus
• HVAC system experience preferred
• Maintenance background required
• Valid driver's license required
• High School Diploma or GED required

Other Accountabilities

• Because of the fluctuating demands of the Clubs' operation, it may be necessary for each employee to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as others are expected to help you while we foster a team environment. Therefore, you may be required to perform other tasks, as needed, that are not included in the above.
• Adhere to all of the various company written mandatory standards of operations, policies and procedures, manuals, memos, and other oral instructions.

Working Conditions

• Outdoors in varying types of weather, including rain, in freezing, and extremely hot temperatures
• As needed, indoors in mechanic shop, break room, equipment storage, and clubhouse buildings

Physical Requirements

• Regularly required to sit, talk, hear, and use hands
• Must be able to stand for long periods of time
• Ability to lift and move heavy objects, in excess of 40 pounds
• Repetitive motions are required
• Ability to bend, squat, lift, kneel, and crouch
• Must be able to safely operate a golf cart and other heavy machinery, as needed
• Moderate to heavy lifting, pushing, and pulling is required

Attendance Expectations

• This position has an expected workload of 50 - 55 hours per week, barring special circumstances when overtime may be required; off-season hours may differ

Reporting Structure

• Reports to: General Manager
• Directly Supervises: Maintenance & Housekeeping Staff
• Indirectly Supervises: N/A