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SalaryRequisition No: 826134
Agency: Department of Transportation
Working Title: MAILROOM SENIOR CLERK - 55001057
Pay Plan: SES
Position Number: 55001057
Salary: $38,170.24-$49,396.78
Posting Closing Date: 04/10/2024
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STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
JOB POSTING DESCRIPTION
831 / Administration
OPEN COMPETITIVE
SELECTED EXEMPT SERVICE
CONTACT PERSON: DESARAE STILLS
CONTACT PHONE NUMBER: 407-264-3111
CONTACT EMAIL ADDRESS: Desarae.Stills@dot.state.fl.us
ANTICIPATED BI-WEEKLY HIRING SALARY: $1,615.38
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
- Health insurance (over 90% employer paid)
- $25,000 life insurance policy (100% employer paid)
- Dental, vision and supplemental insurances
- State of Florida retirement package
- Generous vacation and sick leave
- 10 paid holidays a year
- Career advancement opportunities
- Tuition waiver for public college courses
- Training opportunities
- Flexible work schedules and telework (for designated positions)
- Employee Assistance Program (EAP)
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system!
For additional benefit information available to State of Florida employees, go to https://www.mybenefits.myflorida.com/
SPECIAL REQUIREMENTS: You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.
This position requires a valid Class E driver license with an acceptable driving record in accordance with the Department's Drivers Record Requirements Policy. An unacceptable driving record is defined as any of the following:
- three (3) or more moving violations in the past 3 years that accumulate 3 or more points per violation;
- any 2 convictions of reckless driving in the past 3 years;
- a suspension or revocation of the driver license for moving violations in the past 3 years; and
- a suspension or revocation for refusal to take a sobriety test, or any suspension or revocation for a DUI conviction in the past 4 years
Your driving record will be reviewed and the status of your driver license confirmed.
POSITION DESCRIPTION: Serve as mailroom clerk to receive, sort, process, and deliver inbound and outbound mail and packages. Provides customers with postal information assisting in identifying the correct postage amount, and the most economical means of mailing documents and/or other parcels. Prepare outgoing mail/packages by applying proper packaging and shipping processing methods. Tracks and delivers all inbound and outbound packages and delivers all received packages promptly (within the same day received depending on the time of delivery). Maintains all mailroom equipment in good working order, inspects and reports all equipment issues promptly calling for service and repairs as needed. Operates mailing machines, postage scales, and shipping terminals. Tracks various mail room operations such as monthly postage, number of packages received, express and ground packages sent, and others as needed. Research all missing and delayed deliveries of packages and mail. Deliver and pick up mail from the US Post Office and Post Office (PO) boxes utilizing a state owned vehicle. Perform research for packages missing mailing information. Communicate with customers to attempt deliveries. Ensure that packages and delivered and a signature is obtained. Ensure that a shipping and mailing form is completed for all packages shipped from the Turnpike mailroom. Use a handheld scanner to track inventory of general office supplies, office equipment, and incoming and outgoing packages. Answer overflow calls from the mainline console. Respond to inquiries regarding damaged or missing packages.
Answer overflow calls from the Guest Services mainline console at the mailroom phone console and provide callers with accurate information, identify the callers’ needs, and transfer them to the appropriate party as needed. Complete mailroom monthly reports of how many packages were received, and shipped, calls received at the mailroom phone console, and end-of-the-month postage balance.
Transport motor pool vehicles to and from the maintenance yard as needed. Assist the Reprographics department with various functions that include but are not limited to related procedures, which include scan requests, print requests, creating business cards, notepads, newsletters, brochures, and other printed materials. Delivers printed materials to proper departments within Florida’s Turnpike Headquarters complex or mails out the requests to the other locations. Delivers printed material to proper departments within Florida’s Turnpike Headquarters complex or mail out the requests to other locations. Delivers and installs copy paper, office supplies, and toner to all business centers within Florida’s Turnpike Headquarters Complex.
KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of mailroom operations. Knowledge of postal processes. Skilled in the use of mailroom equipment. Skilled in the use of computers. Ability to manage time. Ability to communicate clearly and effectively both verbally and in writing. Ability to follow instructions. Ability to follow policies and procedures. Ability to lift and move boxes weighing 50 pounds and transport up to 75 lbs. using a dolly or cart. Ability to plan and organize work activities with minimal supervision. Ability to perform work promptly. Ability to provide professional customer service. Ability to work with customers and co-workers in a tactful, courteous, and professional manner. Ability to greet customers by phone and in person. Ability to establish and maintain effective working relationships with others. Ability to deliver mail to the proper departments. Ability to use a mail tracking system. Ability to use good sound judgment for problem-solving issues. Knowledge of international shipping and handling.
OTHER JOB RELATED REQUIREMENTS: This position requires a Class E driver license.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
