Mail Service Clerk

Job Summary
Oversees and coordinates document services processes and is responsible for maintining and scanning print instructions and production print specifications. Responsible for providing technical support for file maintainence. Operates and maintains a variety of copier/printer and document finishing equipment combining computer skills and interactive skills necessary to provide administrative support and high quality service. Utilizes independent judgment in prioritizing projects and in delivering excellence in customer service. Maintains a high degree of confidentiality and attention to detail in processing documents and following current brand standards.
Essential Functions

• Greets and communicates in a manner consistent with caring and respect, Attends to visitors and deals with inquiries on the phone, email and face to face providing information regarding department services to customers. Maintains a high degree of confidentiality of information in all aspects both written and verbal.
• Operates production printing equipment by intereacting with files and emails and managing print ques.
• Troubleshoot system problems and performs minor maintenance procedures on printing or finishing equipment, as needed. Analyzes and resolves technical issues including performing file back ups.
• Operates finishing equipment such as bindery, folder, laminator and paper cutter and shows a great deal of attention to the delivery of a quality product.
• Performs basic office duties such as sorting/distributing mail, copying, filing, faxing, and ordering supplies.
• Maintains charge backs for internal customers by collecting and entering data. Runs reports as needed for billing required by finance and management.
• Creates, saves and maintains document files including forms, , brochures, booklets and education materials saving printing specifications and maintaining web based files.
• Utilizes a variety of operating systems to loaded and maintain data in a web-based document library. Responsible for directing others in order to meet deadlines.

Qualifications

• Required High School Diploma or equivalent
• 2 years of relevant experience in production print shop (preferably working with Xerox production printers) Required

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 55 lbs
• Waist to Waist > 5 lbs: Seldom up to 55 lbs
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 25 lbs
• Waist to Overhead > 5 lbs: Seldom up to 20 lbs
• Bilateral Carry > 5 lbs: Occasionally up to 25 lbs
• Unilateral Carry > 5 lbs: Seldom up to 25 lbs
• Pushing Force > 5 lbs: Occasionally up to 35 lbs
• Pulling Force > 5 lbs: Occasionally up to 35 lbs
• Sitting: Seldom
• Standing: Frequently
• Walking: Frequently
• Forward Bend - Standing: Occasionally
• Forward Bend - Sitting: Seldom
• Trunk Rotation - Standing: Occasionally
• Trunk Rotation - Sitting: Seldom
• Squat: Seldom
• Reach - Above Shoulder: Occasionally
• Reach - at Shoulder or Below: Frequently
• Handling: Frequently
• Forceful Grip > 5 lbs: Occasionally
• Forceful Pinch > 2 lbs: Occasionally
• Finger/Hand Dexterity: Frequently
• Visual Acuity ¹
  [None = No; Seldom = Yes]: Seldom
• Color Vision (Ishihara) Test
  [None = No; Seldom = Yes]: Seldom

Primary Location
SITE - Corewell Health Place Building B - 648 Monroe - Grand Rapids
Department Name
Mail Services - GR
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
7:30 a.m. to 4:00 p.m. EST
Days Worked
Monday through Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.