Location : Greensboro, NC
Job Type: Active Full-Time
Job Number: 04016
Department: Communications & Marketing
Division: Communications
Opening Date: 11/21/2023
Closing Date: 12/5/2023 11:59 PM Eastern
Description
The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro. All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.
Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents.
If this sounds like a purpose that you would like to share in, please consider the opportunity below.
About Communications and Marketing:
What we do:
- Operate the City's government cable channel, (GTN) and
- Hold news conferences
- Maintain the City's website and intranet site with real-time information
- Offer marketing, writing, editing, and media relations services
- Provide background information for news stories
- Serve as the City's official liaison with the news media
- Write and distribute news releases, brochures, and internal and external newsletters.
The Graphic Services Division offers creative services to all Greensboro City and Guilford County departments as well as surrounding municipalities.
Creative services include layout and design, copying and printing along with finishing. Staff also processes, sorts and delivers inbound, outbound and inter-office mail for City departments.
About the Position (Mail Clerk):
The employee in this position will enjoy being part of a team-oriented, fast -paced mail center operation where primary duties include receiving, sorting and delivering mail along with processing outbound mail, bulk mail, packages and certified mail. Other duties include recordkeeping for month-end chargebacks. Microsoft Outlook, Excel and Word are used to communicate with customers and compile reports. Prior mailroom experience is a plus. The physical duties of this job include: lifting 50 lbs, and operating a city vehicle to service daily mail route (about 80% of the day).
The job is NON-EXEMPT under FLSA.
Compensation and Benefits:
The Full Salary Range is $33,09 - $47,439. The expected hiring salary is 37,951 with an excellent benefits package. You can learn more about the benefits that the City of Greensboro offers by visiting
Work Schedule:
Monday - Friday 8:00 am - 5:00 pm
Qualifications
Minimum Qualifications:
- High School Diploma or GED with some experience working in a mailroom environment where mail is taken in, sorted and processing of mail and bulk mail is performed daily. Mailroom experience should include counter or window service.
- Or No High School Diploma or GED with 1-3 years of experience working in a mailroom environment where mail is taken in, sorted and processing of mail and bulk mail is performed daily. Mailroom experience should include counter or window service.
- Experience with USPS types of mail and services
- Valid Driver's license
- Experience using Word, Excel & Outlook
- Previous Customer Service Experience
- Previous experience delivering on a designated route
01
What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED.
- Not Applicable
- High School Diploma / GED
- Some College
- Associates Degree
- Bachelors Degree
- Masters Degree
02
Please select the "class" category driver's license you posses.
- No Driver's License
- NCID (North Carolina Identification Card)
- Type C
- Type A
- Type B
- Out of state commercial Driver's License
- Out of state non/commercial Driver's License
03
How many years of experience do you have working in a mail room environment where mail is taken in, sorted and processing of mail and bulk mail is performed daily. Mail room experience should include counter or window service.?Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work History section of your employment application.
- No experience
- Less than 1 year experience
- 1 or more years experience, but less than 3 years experience
- 3 or more years experience, but less than 5 years experience
- 5 or more years experience, but less than 7 years experience
- 7 years experience, but less than 10 years experience
- 10 or more years experience
04
"Clearly" describe your experience (company name; job duties etc.) working in a mail room environment where mail is taken in, sorted and processing of mail and bulk mail is performed daily. Mail room experience should include counter or window service.Clearly describe your experience (company name, job duties, etc.) •If you have no experience, please type "NA" or Not Applicable. If you have no experience, please type "Not Applicable" or "N/A." •Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. •You must also clearly state your experience in the Employment / Work History section of your employment application.
05
Do you have experience with USPS types of mail and services?
- Yes
- No
06
Do you have experience with Microsoft Office (i.e. Word, Excel, and/or Outlook)?
- Yes
- No
07
How many years of customer service experience do you possess?Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work history section of your employment application.
- No experience
- Less than one year experience
- 1 or more years experience, but less than 3 years experience
- 3 or more years experience, but less than 5 years experience
- 5 or more years experience, but less than 7 years experience
- 7 or more years experience, but less than 10 years experience
- 10 or more years experience
08
Do you have experience delivering on a designated route?
- Yes
- No
09
I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.
- I understand
Required Question