Job Title: Customer Service
Immediate Supervisor: Yard Manager | Yard Supervisor
Basic Function: Pull Walk-in Customer Orders
Compensation: Averages: $15 / hour (based on experience)
Job Description:
The ideal candidate in this role will be required to pull/pick products throughout our lumberyard and/or warehouses as either stock or special-order material. This particular candidate will interact professionally with our valued customers to service their needs by loading their vehicles with products they have purchased. This is a fast-paced position that may require forklift operations and working with others as a team. This position also includes assisting with unloading of trucks and restocking incoming products to designated areas, while maintaining a clean work environment. A quick learner who can think on their feet and resolve any issues that may arise with our customer-respect business mentality, serving as the voice and face of our company, and be an integral part to reinforcing our reputation for exceptional Customer Service.
Position Responsibilities:
- Help customers load and unload material throughout the yard
- Stock trim and materials as they come in from deliveries throughout the day
- Must be able to accurately check/verify loads against picking tickets or credit memos
- Must have good interpersonal skills to be able to communicate directly with customers
- Maintain a clean work environment
- Manual Loading and unloading up to 80+ lbs. consistently
- Forklift certification a plus but not required
- Building material knowledge, a plus but not required
- Perform other duties as designated by supervisor
Education:
- High School Diploma or Equivalent
Experience:
- Previous experience in the industry preferred
Skills, Knowledge & Abilities:
- Must be able to work from 7am - 5 pm, M-F as dependent on volume
- Obey all company policies and procedures
- Must be able to pass random drug tests and background checks
- Must attend ALL safety meetings
- Be reliable and have a good positive attitude
- Work in a fast-paced environment
- Building material knowledge, a plus but not required
- Must be able to work outdoors in any weather condition Physical Demands:
- Must pass drug test and background check.
Environment and Physical Working Conditions:
- Outside in weather conditions
- Manual Loading and unloading up to 80+ lbs. consistently
License or Certification: None
Special Requirements: None
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Atlanta, GA 30339: Relocate before starting work (Required)
Work Location: In person