Logistics Support Specialist, Overnight (Temporary), Immigration Services

Position Title: Logistics Support Specialist - Overnight

Organization: Jewish Family Service of San Diego

Department: Immigration Services

Position Type: Temporary, (40 hours/week) Non-Exempt

Work Setting: Onsite

Reports To: Logistics Support Specialist Lead - Overnight

Pay Rate: $23.12/hour

Total Compensation:

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees (if working 30 hours or more)
• Employer-covered life insurance (if working 30 hours or more)

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Sick Pay – 1 hour for every 30 hours  

Position Overview:

JFS is looking for a compassionate, mission-driven individual to join the Migrant Shelter team as the Logistics Support Specialist – Overnight. In this role, you have the opportunity to use your organization skills and on-the-ground experience to make a meaningful difference in your community and help change lives across San Diego. The Logistics Support Specialist - Overnight plays an integral role on the team and supports the entire agency by managing supplies, ensuring that basic needs of supplies are provided to shelter guests in a timely fashion, and safely transporting guests to travel hubs/appointments. This position will require an understanding of complex aspects of the operations and to be able to communicate to staff, volunteers, and guests in a clear and succinct way. This position reports directly to the Logistics Support Specialist LEAD - Overnight and works closely with the other Logistics Support Specialists and the rest of the Migrant Shelter team.

Responsibilities:

• Receive and welcome guests at shelter locations
• Ensure that one staff is in the dorm at all times when guests are sleeping
• Ensuring guests are woken up and prepared to depart at the correct time
• Assist guests in returning the space back to how it looked upon arrival (sanitize and fold cots, place blankets in designated bags for laundry service, sweep and mop).
•  Follow prescribed procedures for safe meal and snack service
• Serve food items to guests, in accordance with specific instructions
• Be available to receive and always respond to Shelter Manager/Logistics Specialist Lead phone calls and/or texts during shift
• Contact the appropriate entity as written in procedures define if there are medical or other emergencies
• Ensure shelter guests have all documents required for program exit and onward travel
• Safely transport and guide shelter guests to/from partner organization, shelter locations, off-site appointments, and travel hubs
• Organize, count, restock, and distribute inventory as appropriate for operational needs
• Report supplies/donations needed for the operation to Logistics Support Specialist Lead
• Interact with guests to support welcoming environment, and direct questions and requests to the appropriate team member
• Work in an environment that is fast paced, completing multiple tasks efficiently, safely while meeting stringent timelines
• Handle requests in a timely and efficient manner
• Communicate clearly, effectively, and professionally with others, verbally and in writing
• Work within the client database
• Collaborate effectively with the team and remain flexible to accomplish each day’s tasks
• Perform administrative duties in support of an assigned area of responsibility
• Maintain that guests follow all health and safety protocols including COVID protocols, including cleaning/sanitizing of vehicles and all shelter spaces
• Maintain a safe and clean space at all shelter locations indoors and outdoors; assist with cleaning and sanitizing the building
• Assist with ensuring guests have sufficient basic needs for their onward travel
• Support guests with laundry services when need arises
• Attend team meetings and stay updated on processes
• Work closely with volunteers and provide support to shelter volunteers on tasks including preparing and delivering snacks, guiding guests to their onward travel, and supporting with other shelter needs
• Complete trainings as required
• Assist in implementing infection control protocol as necessary
• Support at all shelter locations as operationally necessary
• Performs other duties as assigned 

Skills/Abilities That Are a Must-Have:

• Proficiency in Word, Excel and Outlook 
• Strong team player
• Exceptional organizational and analytical skills
• Careful and thorough attitude with a good work ethic
• Communication and interpersonal skills
• Maintain high level of respect for coworkers, volunteers, and shelter guests
• Ability to multitask efficiently and effectively
• Experience in customer service and crisis intervention 
• Understanding of trauma informed care and ability to implement trauma informed practices 
• Emotional availability and agility to have difficult conversations with a collaborative mindset and by applying self-awareness
• Good sense of direction, problem solving 
• Coordinate, organize and manage multiple tasks in a busy work setting 
• Work independently, problem-solve and effectively resolve concerns
• Establish and maintain effective working relationships with staff, volunteers, community partners and others connected to the work
• Identify methods to maximize service effectiveness and efficiency 
• Communicate clearly, both verbally and in writing 
• Continuously strive for self-improvement
• Commitment to excellence and ability to provide high quality work
• Resilient, optimistic, and open to change

Skills/Abilities We’d Like You to Have:

• Associates/Bachelor’s degree in referred field and/or at least 1 year experience
• Bilingual in Haitian Creole/Spanish/Russian/English (or other language commonly spoken at the shelter) preferred
• CPR/First Aid & AED Certification preferred, but not required 

Additional information required Upon Hire:

• Proof of COVID-19 vaccine and booster
• Self-attestation of immunizations against communicable diseases
• Valid CA Driver’s License

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community.  For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving.  At Jewish Family Service, we believe our employees are the backbone of our Agency.  We strive to ensure that each employee is treated with dignity and respect.  Our goal is your success.  Come work at JFS and be our partner in Moving Forward Together.  To learn more about JFS, please visit jfssd.org. 

*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.