Logistics Coordinator

Calling all logistics aficionados! We're on the lookout for a Logistics Coordinator to join our dynamic team. If you thrive on organization, love bringing order out of disorder, and excel in managing and creating schedules, we want to hear from you. Elevate your career with us and be part of our logistics success.

Purpose: The Purpose of this role is to support AIS’s purpose of providing technology that works for our clients and revolutionizes their business while providing service they’ll fall in love with.

Major Goals:

• Plan and coordinate a variety of logistics functions including deliveries and pickups, labor needs, and installs.
• Verify inventory availability and resource allocation.
• Maintain accurate and up-to-date records and various documents regarding deliveries, onboarding activities, etc.

Job Functions:The Logistics Coordinator role is to verify inventory availability, schedule Config/Setup, contact customers, and Dispatch Track management.

Main responsibilities of this role include, but not limited to:

• Schedule equipment delivery, installation, and other necessary services for customers.
• Develop and maintain a master schedule for customer scheduling.
  • Consider factors such as inventory availability, allocation, resource availability, customer preferences, and operational constraints.
  • Identify potential scheduling conflicts or issues and proactively address them to minimize disruptions and ensure a smooth onboarding process.
• Regularly communicate with customers, sales reps, and installation team to coordinate and confirm installation activities.
  • Ensure that all involved are informed of the schedule, requirements, and expectations.
• Coordinate with internal teams to allocate appropriate resources (e.g., technicians, trainers, installers) based on the specific needs and requirements of each customer.
• Maintain accurate and up-to-date records of scheduled onboarding activities, including relevant customer information, dates, and details of services provided.
• Work closely with internal teams to gather information, provide updates on scheduling status, and ensure all parties are aligned throughout the onboarding process.
• Other duties as assigned.

Who we are:

AIS is a Premier IT Business Technology Company headquartered out of North Las Vegas, NV with additional branches in Southern California.

AIS’s Core Values: We Adapt and never lose our Integrity to Surpass expectations- We are AIS-NOW. This is aligned with the AIS Mission Statement: Our mission as a Company is to Exceed our customers’ expectations by providing unparalleled business solutions with leading edge technology products, coupled with unmatched service, supplies, and support. Our foundation of work ethic, integrity, and teamwork enable us to work within a culture that cares about our customers, our community, and each other.

We offer a comprehensive benefits package including medical, dental, vision, life, 401(k) Savings Plan with company match, PTO program that includes vacation time, personal time, and volunteer time off. We offer recognition programs and incentive travel rewards. Company sponsored events, team building events as well as a robust Leadership Development Program.

AIS is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued.

Knowledge and Skills:

• Previous experience in a scheduling or coordination role is preferred, ideally within the copier industry or a related field.
  • Experience in customer service or account management is also valuable.
• Excellent organizational and time management skills.
• Excellent verbal and written communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to adapt quickly while maintaining a high level of professionalism.
• Basic technical understanding and familiarity with copier equipment and related software.
• Proficiency in using computer systems and software applications for scheduling and documentation purposes.