The ideal candidate for this position will have the skills and experience necessary to meet the following job responsibilities and qualifications:
Responsibilities:
• Responsible for collecting and/or adjusting charged off loan accounts.
• Reviews credit and other available information on charged off, delinquent or high balance accounts and evaluates prospects collection of delinquent amounts.
• Contacts clients to request payment of charged off accounts and arranges an acceptable payment program.
• Meet with clients in difficult situations to negotiate settlements of charged off loans, submit appropriate documentation and obtain appropriate approvals from management.
• Review and analyze financial statements for businesses and clients to determine appropriate workout programs and ability to pay.
• Prepare status reports as required.
• Recommend loans for liquidation through foreclosure.
• Other duties as required.
Qualifications:
• Requires a High School diploma or equivalent and 1+ years collections, credit review, lending processes and procedures or other directly related experience.
• Working knowledge of credit/collection procedures and regulations, analyzing complex consumer and business situations and loans.
• Must have excellent problem resolution and customer service skills.
• Ability to deal with difficult situations.
• Knowledge of computer software including word processing, spreadsheet, etc.
Benefits:
• Medical & Dental Insurance & Vacation & Profit Sharing - START DAY ONE!
• 401(k) plan, competitive compensation in line with work experience.
• Most roles eligible for sales bonuses + monthly incentives and/or annual discretionary bonus, some roles include mileage + travel time pay, and/or parking waivers (must meet eligibility requirements
• Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within
• Tuition Reimbursement for qualifying employees
• Stable Employer, we are a division of Zions Bancorporation and included in the S&P 500 & NASDAQ Financial 100 indices.