Job Description
Loan Processor duties and responsibilities
- Examine received applications
- Conduct background research on applicants
- Conduct detailed interview with applicants to determine their eligibility for a loan
- Examine different financial and non-financial criteria
- Prepare loan repayment plans
- Build long-term trustworthy relationship with clients
- Give the “green light” to eligible candidates and assist them throughout the process
- Finalize loan contracts
- Maintain an active knowledge base of all the organization’s loan products and an understanding of the qualifications required of each applicant
- Update records regularly
- Communicate regularly with customers and ensure they receive exceptional customer service throughout the process
- Identify the needs of customers, explore possible options and suggest different types of loans
- Build referral networks and suggest alternative channels to cross-sell products and services
- Build long-term, trusting relationship with customers
- Ensure customer satisfaction at highest possible level
- Operate in compliance with laws and regulations and lending compliance guidelines
- Maintain a positive working relationship with internal departments and external contacts
Loan Processor qualifications and requirements
- Previous working experience as a Loan Processor for at least 18 months.
- Hands-on experience with banking computer software
- Outstanding communication and sales skills
- Extremely reliable and trustworthy
- Strong attention to detail
Apply in-person at any Pennsville National Bank office.We are an Equal Opportunity Employer.
Pennsville National Bank is a local financial institution that prides itself in knowing its customers. We’re proud to be independent and committed to our community, reinvesting in local businesses, local mortgages, and local people.
Since 1969, Pennsville National Bank has served the banking needs of South Jersey. No name changes, no takeovers by mega-banks – just quality customer service in a community bank setting. We are proud of the Four Star rating we have maintained with Bankrate for several years, and we will continue to meet our customers’ needs for quality financial services for many years to come. Look to Pennsville National Bank for big bank services with community bank dependability and responsiveness.