Mortgage Loan Processor

Financial Resources FCU has been designated one of the Best Places to Work in NJ for 2022 and 2023! At FRFCU, we are "putting people first" and that starts with our employees! Come see why our team members have voted us for Best Places to Work in NJ!

Financial Resources Federal Credit Union (FRFCU) is looking for an energetic, Mortgage Loan Processor, to join our team in putting members first and making a difference in peoples’ lives

Financial Resources is a not-for-profit federal credit union with locations in Somerset, Hunterdon, Middlesex and Hudson Counties. Coming soon to Union County! With a history of serving our members for more than 100 years, we have grown to more than $550 million in assets serving more than 26,000 members with 6 public access branches and a team of 100 employees. We are available Nationwide!

We are looking for someone who exemplifies the following traits:

• Caring
• Initiative
• Ethics
• Job Knowledge
• Self-Development
• Teamwork
• Budget
• Leadership
• Customer Service
• Results Driven

Some of your essential duties will include, but are not limited to:

• Perform an initial evaluation of member applications to determine if the application meets required standards of creditworthiness and purpose, and conforms to the requirements of NCUA regulations, Investor guidelines and Credit Union policies.
• Collect information including verifications of membership, income documents, and credit reports and, as applicable to the type of loan: property valuations, property searches, flood searches, and evidence of hazard insurance.
• Verify and/or obtain member application information and enter all information into loan origination system.
• Respond to members’ questions throughout the process. Explain the loan process to members; including, loan policies, interest rates, loan options, insurances required on credit union loan products, pay offs, etc.
• Perform a preliminary review of the loan file to determine if the loan meets underwriting guidelines and make recommendations for denial.
• Follow-up with members whom have applied for a mortgage to ensure all disclosures are received and signed in a timely manner.
• Uses analytical ability and judgment to determine the acceptability of the information and documentation. Makes loan decision recommendations to a Underwriter.
• Serves as a liaison for underwriters and Mortgage Loan Originators to resolve potential discrepancies.
• Submits file to MI companies, as may be required and follows instructions provided to ensure the insurability of the loan.
• Assist in the funding of first mortgages loans, as needed
• Assists with post-closing functions, as needed.
• Demonstrate effective selling skills and behaviors
• Possess a thorough knowledge of credit union products and services
• Complete the expected level of product certifications and training
• Educate and promote member to use multiple delivery channels for convenience.
• Utilize question asking strategies to uncover perceived and unperceived member needs
• Create opportunities for expanded member relationships by determining member needs for additional products and services
• Conduct service follow-up calls to enhance member relationship
• Meet minimum referral and sales requirements per month, if applicable
• Cross sell credit union services by proactively offering additional products and services to complement members immediate needs
• Actively solicit members to refer co-workers, friends and family to the credit union
• Embrace new products, processes and methods and seize the initiative to apply them to job responsibilities

What we offer to our team members:

• A competitive salary
• Generous paid time off as well as all holidays off
• Health, dental and vision plans for employees and their families
• Health Savings and Flex Spending Accounts
• 401K with employer match and potential for additional profit-sharing contributions
• Paid volunteer days
• Opportunities for career advancement and continuous learning and development and tuition reimbursement
• 4 Day Work Week and remote work available after the successful completion of your new hire onboarding period!

We ask that you have:

• Requires at least two years of related lending experience.
• Work in a fast paced, high volume environment in which changing business needs dictate procedure changes.
• Effective communication, interpersonal and sound decision-making skills are required.
• Requires experience in the use of computer applications for Mortgage Loan processing.
• Requires thorough knowledge of NCUA and Federal regulations, as well as the Credit Union's policies, procedures, programs, products and services as they relate to the lending function.
• Encompass experience strongly preferred.

If you want to work in a friendly environment and with an organization that is looking to expand its footprint, please consider applying for this opportunity