Loan Officer Assistant

Position Summary

The Licensed Loan Officer Assistant position supports the company's Loan Officers by ensuring loan files are complete and loans close as scheduled. Supports the marketing activities of the assigned Loan Officers and provides administrative support.

Job Responsibilities

Essential Job Functions:

• Assists Loan Officer in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customers
• Utilizes information gathered by the Mortgage Loan Originator to prequalify customers
• Responds to customers’ general questions regarding policy and procedures in the absence of the Loan Officer excluding all licensable activity
• Updates customers, real estate agents, and titles companies on the loan’s progress
• Coordinates and schedules loans closings
• Maintains Loan Officers’ databases of customer information
• Assists Loan Officers with marketing campaigns through mail, email, and internet
• Performs other administrative tasks, such as emailing, making telephone calls, to support the Loan Officer

Non-Essential Job Functions:

• Participates in and leads proactive team efforts to achieve departmental and company goals
• Adopts Full Realty Services core values in personal work behaviors, decision making, contributions and interpersonal interactions
• Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Performs other duties as assigned

Physical Environment:

• This is primarily an in office position 

Travel Expectations:

• Local travel may be required for company or career-related meetings, programs, and/or events.

Job Requirements

Required Knowledge and Skills:

• Solid knowledge and understanding of conventional, government (FHA/VA), and Jumbo loan requirements
• Solid knowledge and understanding of state and federal real estate lending regulations
• Solid knowledge and understanding of customer service and intrapersonal best practices

Required Education and Experience:

• High School diploma or equivalency degree
• Prior mortgage lending or related sales experience preferred
• Demonstrated experience analyzing and interpreting data
• Demonstrated experience making solid business decisions with available information
• Demonstrated experience working in a fast paced and changing environment
• Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines
• Demonstrated experience with MS Office software products

Benefits

• Medical, Dental, and Vision coverage
• 401k retirement plan