THE JOB
As a Lead Lifeguard, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.
DAY-TO-DAY
- Oversee the pool staff to meet safety standards, service delivery, cleanliness and ambiance; work with supporting departments to meet operational needs of the area
- Ensure the staff is providing safety by watching over water and deck areas and responding to emergency situations; adhere to company policies and legal requirements regarding safety, health, and welfare of guests, employees, and the property
- Report all guests and employee incidents/accidents to a Supervisor and complete needed documentation
- Ensure the staff is proactively greeting and interacting with guests while adhering to company service standards
- Assist guests with pool side needs to include seating, towels, hours of operations, ADA requirements, amenities, directions and other needs
- Respond and resolve guest needs in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties
- Supervise the completion of daily pool set-up and breakdown needs, cleaning, linen distribution and maintaining attentiveness to the environment to enhance guest experience
PREFERRED -
- 6 months - 1 year of lifeguard experience.
- 6 months - 1 year of resort experience.
REQUIRED -
- CPR/AED/LIFESAVING
PERKS & BENEFITS
- Access to hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room.
- Free parking on and off shifts at all MGM properties.
- Tuition reimbursement, College Opportunity Program, and in-service training.
- A fun and enjoyable working environment with peers who share similar interests and values.
Are you ready to JOIN THE SHOW? Apply today!