Address
Form of work
SalaryPRIMARY PURPOSE:
As a Lead Lifeguard, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.
WHAT YOU WILL DO:
- Oversee the pool staff to meet safety standards, service delivery, cleanliness and ambiance; work with supporting departments to meet operational needs of the area.
- Ensure the staff is providing safety by watching over water and deck areas and responding to emergency situations; adhere to company policies and legal requirements regarding safety, health, and welfare of guests, employees, and the property.
- Report all guests and employee incidents/accidents to a Supervisor and complete needed documentation.
- Ensure the staff is proactively greeting and interacting with guests while adhering to company service standards
- Assist guests with pool side needs to include seating, towels, hours of operations, ADA requirements, amenities, directions and other needs.
- Respond and resolve guest needs in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties.
- Supervise the completion of daily pool set-up and breakdown needs, cleaning, linen distribution and maintaining attentiveness to the environment to enhance guest experience.
WHAT YOU WILL NEED:
- Work varied shifts to include weekends and holidays.
WHAT WILL MAKE YOU STAND OUT:
- Six (6) months of lifeguard experience.
