Licensing Specialist

Company Overview:

As one of the United States’ leading physician staffing firms, Hayes Locums provides locum tenens placement services to hospitals, clinics, and healthcare organizations across North America.

The Licensing Specialist is part of the Medical Support Staff team and is responsible for data entering, gathering, and primary source verification of healthcare practitioner information, including in-depth, detailed, or challenging research of information. This is an excellent opportunity for someone passionate about Healthcare Administration who wants to learn and gain experience in the licensing field for physicians.

Responsibilities:

• Acts as a liaison between the medical board and the provider when applying for a license, obtaining updates and reporting progress.
• Assess state requirements, interpret licensing applications, and facilitates completion of applications.
• Partner and follow up with external customers to complete the licensing process
• Utilize communication skills to obtain necessary documents, completion of deadlines, and partner with operations and medical staff services department
• Negotiate with licensing parties to ensure timely processing.
• Assist in resolving licensing issues as needed.
• Ensure providers are licensed to practice in the state they are hired to work in.
• Comply with operating policies and procedures including the facilitation of license requests and use of company resources.
• Assist with resolution of provider issues.
• Maintain confidentiality of all licensing and provider information.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s Degree or experience in lieu of education
• A minimum of 2 years of administrative or equivalent work experience is required.
• Strong verbal and written communication skills.
• Have strong computer, typing, and data entry skills: includes MS Word, Excel and web-based applications, internet, and database programs.
• Detail oriented with ability to recognize vital information from verification documents.
• Possess proof-reading skills sufficient for auditing documents.
• Ability to prioritize well and meet overlapping deadlines.
• Demonstrate problem-solving, critical thinking, and deductive reasoning skills.
• Ability to consistently maintain quality and production expectations.
• NAMSS Certification (National Association Medical Staff Services) is a plus.