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Form of workJob Description
How would you like to work for a service company where everyone actually looks forward to coming to work every day? We're Lawton Commercial Services, and any one of our world class technicians will tell you that we value loyalty, attitude and work ethic. If you share these values, we want to visit with you about joining our team.
This is a full time, non-exempt position with benefits.
JOB SUMMARY
Responsible for professional customer interactions. Manage personally assigned vehicle inventory, maintenance and reports. Work closely with Operations Managers and field supervisors to promote outstanding customer service, safety compliance and job assignments safely, on-time and within budget. Provide customers with solutions to all their plumbing needs.
Duties and Responsibilities include but are not limited to:
Experience:
WORK HOURS:
Generally an 8 hour workday which may begin at 7:00 or 8:00 am and ends approximately 4:00 or 5:00 pm. Nights, weekends and on-call rotations are required. Overtime as required in order to complete all assigned tasks of this position.
COMPENSATION:
This is a full-time non-exempt position that is eligible for overtime.
BENEFITS:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Lawton Group is an Equal Opportunity Employer which makes employment decisions without regard to race, color, sex, age disability or marital status. This Company also complies with the Americans with Disabilities Act of 1990. During the interview process, you may be asked questions concerning your ability to perform job-related functions. This Company reasonably accommodates qualified individuals with disabilities and bona fide religious beliefs.
This is a full time, non-exempt position with benefits.
JOB SUMMARY
Responsible for professional customer interactions. Manage personally assigned vehicle inventory, maintenance and reports. Work closely with Operations Managers and field supervisors to promote outstanding customer service, safety compliance and job assignments safely, on-time and within budget. Provide customers with solutions to all their plumbing needs.
Duties and Responsibilities include but are not limited to:
- Serve customers with a positive attitude, enthusiasm and professionalism
- Present options on every call and assist customers in making the best decision for their business
- Refuse to Compromise Company or individual integrity by performing unnecessary services
- Assist fellow employees whenever called upon to do so
- Perform every job with technical excellence in order to live up to our industry leading warranties and guarantees
- Remain current on license, certifications, training and safety requirements
- Remain proficient on the tools and techniques of your craft and seek training and certifications to advance your career
- Embrace a safety-first mentality both on and off the job
- Act with dignity and respect when dealing with our valued customers, vendors and fellow employees
- Complete required forms, reports and approval processes using the provided tablets, computers, phone systems and software
- Maintain, inspect and clean assigned vehicle and maintain and secure truck stock to promote time and material efficiency and present a professional image to the public
- Promote the LCS image of being clean cut, trustworthy and professional at all times
Experience:
- Minimum of 5 years Commercial Plumbing Service experience.
- Active Journeyman or Master Plumber License
- Current Texas driver's license with clean driving record
- Backflow Prevention Assembly Tester (BPAT) a plus
- Ability to read blueprints is a plus
- Ability to successfully pass a drug screen and background check
- Clean driving record required
WORK HOURS:
Generally an 8 hour workday which may begin at 7:00 or 8:00 am and ends approximately 4:00 or 5:00 pm. Nights, weekends and on-call rotations are required. Overtime as required in order to complete all assigned tasks of this position.
COMPENSATION:
This is a full-time non-exempt position that is eligible for overtime.
BENEFITS:
- Eligibility for health, vision and dental coverage, 401(k) plan and flexible spending accounts, subject to plan terms
- Eligibility for benefits such as life insurance, short- and long-term disability and long-term care, subject to applicable waiting periods
- Paid time off (PTO) earned on an accrual basis after 90 days of employment
- Company-paid holidays
- Use of a company vehicle and fuel card
- Participate in the bonus plan
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Lawton Group is an Equal Opportunity Employer which makes employment decisions without regard to race, color, sex, age disability or marital status. This Company also complies with the Americans with Disabilities Act of 1990. During the interview process, you may be asked questions concerning your ability to perform job-related functions. This Company reasonably accommodates qualified individuals with disabilities and bona fide religious beliefs.
