Library Technician I - Programming - Maker Space

Position Description
Harris County Public Library (HCPL) - History What began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection/circulation services. HCPL operates branches in unincorporated parts of Harris County and cities which do not have their own library systems.
Library Technician I - Programming - Maker Space Overview:
This position is responsible for assisting customers with digital resources and instructional technologies and supporting the day-to-day operation and maintenance of the library Maker Space. Creating and promoting Maker and Innovation Lab and computer instruction for adults. Provide customer service and basic reference-related information. Exemplify the high standards and expectations for the library system in its daily operations and services.
Duties & Responsibilities:

• Supports the day-to-day operation and maintenance of the library Maker Space and Innovation Lab sharing knowledge of library resources to assist patrons with information, materials, and instructional operation.
• Maintains awareness of the current technology and innovation trends.
• Researches for grant opportunities to support maker and innovation activities.
• Conducts equipment inventory and maintains inventory documentation.
• Makes, plans, and delivers Maker Lab activities and instruction for adults.
• Develop and teach adult technology classes using Microsoft Suite and other digital technology.
• Develop and maintain cooperative relationships with local schools, government, and community organizations.
• Use social media to promote the programs, collections, and library services to all ages in the community.
• Collaborate with the branch team to develop, implement, and market programs in the library and attend community outreaches.
• Attends and participates in committees, professional conferences, and staff development and training to enhance skills and develop professional knowledge.
• Other duties as assigned.

Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education & Experience:

• Bachelor's Degree from an accredited college or university
• One (1) year of program experience (e.g., activities for all ages)

OR

• Associates degree from an accredited college or university
• Three (3) years of program experience (e.g., activities for all ages)

OR

• High school diploma or G.E.D. equivalent
• Five (5) years of program experience (e.g., activities for all ages)

Knowledge, Skills & Abilities:

• Proficient knowledge of modern specialized equipment and applicable software technologies, e.g., Platforms, Operating Systems, Standard Software Packages Including Office 365, Electronic Database Management Systems, Electronic Mail, Digital Media Platforms, Internet Browsers, and Desktop Publishing.
• Excel in customer service skills of empathy, good communication, and problem-solving
• Proficient with Social Media (Facebook, Twitter, Instagram, etc.) and digital devices.
• Ability to work with technology and equipment such as Laser cutters, 3D printers, and Cricut.
• Excellent communication skills both verbal and in writing.
• Ability to read and comprehend simple instructions, ability to write simple correspondence.
• Ability to add, subtract, multiply, and divide numbers and common decimals
• Skill in self-discipline, dependability, and ability to work independently
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment.
• Must use your personal mobile device for our Multifactor Authentication process

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences
Language:

• Bilingual in English/Spanish

General Information
Position Type and Typical Hours of Work:

• Full-Time | Regular 40 hours a week
• Typical shifts are Day, Evening, Night Weekends, etc.

Salary:

• $18.25 Per Hour
• Paid Biweekly

WORK ENVIRONMENT:

• This job typically operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands:

• Some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.

Work Location:

• HCPL/ Lone Star College Tomball 30555 Tomball Pkwy, Tomball, TX 77375

Employment may be contingent on passing a drug screen and meeting other standards.Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical
• Dental
• Vision
• Wellness
• Life Insurance
• Long-term disability
• Employee Assistance Program
• 10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
• 10 county holidays plus one (1) floating holiday
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement pension (TCDRS)
  • Flexible schedules (varies by department)
    • Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County benefits website:
https://hrrm.harriscountytx.gov/Pages/Medical.aspx
01 Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02 Which of the following best describes your verifiable program experience (e.g., activities for all ages)? (To be considered, the qualifying experience must be documented in your application's employment history)

• Less than one (1) year
• One (1) year or more but less than two (2) years
• Two (2) years or more but less than three (3) years
• Three (3) years or more but less than four (4) years
• Four (4) years or more but less than five (5) years
• Five (5) years or more
• I do not have this experience

03 Which of the following closely aligns with your program work experience regarding the previous question? [Select all that apply.]

• Education (e.g. for all ages)
• Community Outreach/Organizations
• Creating/Promoting Programs
• Government
• Other (Please explain below)
• None of the above.

04 Please provide details about your verifiable program experience (e.g., activities for all ages). *** Do not use "See Resume", as we do not use resumes to assess qualifications. *** (To be considered, the qualifying experience must be documented in your application's employment history) Include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities. If you do not have this experience, please type "None" in the space provided.
05 Which of the following do you have working knowledge of and/or experience with? [Select all that apply.]

• Platforms
• Operating Systems
• Standard Software Packages Including Office 365
• Electronic Database Management Systems
• Electronic Mail
• Digital Media Platforms
• Internet Browsers
• Desktop Publishing
• Dewey Decimal Classification
• Library of Congress
• Social Media (Facebook, Twitter, Instagram, etc.)
• None of the above

06 If you made a selection in regard to the previous rating question(s), please describe your knowledge and/or experience. NOTE: Please DO NOT use "See Resume" as we do not use resumes for qualifications. (Type N/A if not applicable)
07 How would you rate your communication skills, both written and oral?

• High: Confident/Competent
• Medium: Some areas of strength
• Low: Limited skills
• I do not possess this skill

08 How would you rate your ability to use to work with technology and equipment such as Laser cutters, 3D printers, and Cricut?

• High: Confident/Competent
• Medium: Some areas of strength
• Low: Limited ability
• I do not possess this ability

09 Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

10 Which of the following language(s) are you bilingual and fluent? Select all that apply:

• English and Spanish
• English and Vietnamese
• English and Chinese
• English and Arabic
• English and Urdu
• English and Tagalog
• English and Other Language(s)
• None of the Above

* Required Question