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Are you interested in making a positive impact on your community by assisting the Ontario City Library to create and support lifelong reading, learning and enjoyment? The Ontario City Library is seeking motivated team-oriented individuals interested in gaining valuable experience working in a municipal library. The Library Monitor Specialist is responsible for assisting library customers with the use of the library's computers, internet and other electronic resources and general library inquiries. The ideal candidate will possess excellent interpersonal and communication skills and will be willing to work a flexible schedule to accomplish the department's goals and objectives.
The Library Monitor Specialist is a paid, part-time/temporary position, scheduled to work on average 19 hours per week but no more than 29 hours per week, and is not eligible to participate in the City's health insurance or retirement plans. This recruitment will be used to establish an eligibility list for current and future vacancies.
The Library Monitor Specialist is a paid, part-time/temporary position, scheduled to work on average 19 hours per week but no more than 29 hours per week, and is not eligible to participate in the City's health insurance or retirement plans. This recruitment will be used to establish an eligibility list for current and future vacancies.
The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below. Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.
The Community Life and Culture Agency
The City of Ontario's Community Life & Culture Agency endeavors to meet the Ontario City Council goal to "encourage, provide or support enhanced recreational, educational, cultural and healthy city programs, policies and activities." Community Life & Culture does this through a comprehensive array of programs, activities, services and events available through the Housing Services, Library, Museum, Arts & Culture, and Recreation & Community Services Departments.
The Ontario City Library has been serving the public as a City department since 1894. The Ovitt Family Community Library and Lewis Family Branch contain over 315,000 items, including books, magazines, newspapers, DVDs, audio books, kits and a local history collection. A wide variety of technology is available for the public including internet, several software, eBooks, and state-of-the-art technology through Lightspeed makerspace that offers access to equipment such as 3D printers and a laser cutter. The library offers a wide variety of programs and services for all ages including early literacy, Veterans Resource Center, adult literacy tutoring, workforce development training, and the Robert E. Ellingwood Model Colony History Room.
The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario is proud to have the reputation of being a progressive City, providing solid leadership to its citizens and to the business community. The City provides a full range of services to the community including: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Financial Services, Human Resources/Risk Management, Public Works and the Ontario Municipal Utilities Company. The City’s team is staffed with approximately 1,517 FTE diverse and talented employees who work to support a common goal of providing excellent service to the community.
The City's vision for the future is very exciting, and we foresee tremendous growth within the year(s) to come. We invite you to learn more about the City of Ontario by reviewing the City’s website. A few useful links are listed below, including a link to the City’s 2023 State of the City video.
2023 State of the City (Video link)
Ontario Plan (The City’s Comprehensive Business Plan for Development)
Smart Ontario (Information about recent City projects)
Downtown Ontario (What to do in Downtown Ontario)
Examples of Essential Functions
The essential functions typically performed by the Library Monitor Specialist include the following:
- Provides technical assistance to customers using the library's electronic resources.
- Assists customers with locating basic information using general resources.
- Troubleshoots and resolves technical issues; escalates technical issues for resolution as necessary.
- Provides basic customer service with other library equipment and location of library materials as needed.
- Elicits cooperation of library patrons in observing library rules and regulations.
- Answers general telephone inquiries or directs calls to appropriate staff.
- Copies, faxes, scans, and distributes documents; sorts, checks and files basic records; types and verifies information in basic forms and documents.
- Assists with library programs, outreach, class visits and tours.
- May assist with the shelving and circulation of library books and materials.
- Performs other duties as required.
Qualification Guidelines
Education
High school diploma or recognized equivalent.
Experience
Six or more months of experience working with the public. Some experience and/or training in personal computers, computer networks, Microsoft Office and the internet.
Special Requirements
Ability and willingness to work a flexible schedule including evenings and weekends.
Desirable
General knowledge of library operations; ability to speak Spanish.
Supplemental Information
How to Apply
. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account; otherwise, log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
- List any relevant experience and education that demonstrates that you qualify for the position.
- List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
- Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.
Supplemental Questions
To complete your application for this position, you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
Email Notices
Email is the primary way that the Human Resources/Risk Management Agency or Hiring Agency will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.
Frequently Asked Questions
If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.
