Department
Library Branches
Location
Erie County Public Library, Blasco Library
Status
Part Time
Starting Pay Rate
$12.44 Hourly
Hours Per Week
20.0
Exemption Status
Non-Exempt
Posting Date
03/13/2024
Closing Date
03/29/2024
Pay Grade
AC04
Bargaining Unit
AFSCME CLERICAL/TECHNICAL
Posting Number
4906
Posting Notice: Erie County offers a generous fringe benefit package including: low cost medical, dental, and vision; fourteen paid holidays; up to eleven combined personal and vacation days in the first year of employment.
Definition of Class
- Part-Time Library Clerk—Floater will perform Library Clerk duties, floating between each of the library branches (Edinboro, Millcreek, Iroquois, Lincoln) throughout the work week.
Nature of Work
- Responsible for providing efficient, helpful, and customer-focused circulation and related collection-use services to Library patrons. Assists professionals and managers as assigned. Library staff work rotating Saturdays and up to two evenings per week.
Duties & Responsibilities
- Provides excellent customer service to a diverse community and patrons of all ages and abilities.
- Maintains circulation database.
- Uses Polaris LEAP (integrated library system software); internet browsers and other software programs to access information, and helps patrons locate library materials.
- Works with different types of computers or terminals, printers, copiers, fax, micro-form reader-printers, and other equipment, and performs minor troubleshooting with equipment.
- Assists patrons with the use of equipment and software.
- Renews loans by telephone. Makes phone calls to patrons for items on hold.
- Explains and performs circulation transactions.
- Collects money, records transactions and makes deposits. Responsible for using a cash register.
- Explains library policy and procedures to patrons in person and on the telephone.
- Registers patrons for library cards.
- Explains internet services to patrons and enforces library internet policies.
- Instructs patrons in using web interface, mouse, software, search engines, and simple searches.
- Assists patrons in the use of library facilities.
- Provides a full range of patron services in obtaining requested material or information through computerized circulation system, interlibrary loan and searching bibliographies.
- May make recommendations of titles or subjects for selection to supervisor based on interactions with patrons.
- Handles patron complaints and minor disturbances; reports problems, verbally and in writing, promptly to supervisor.
- May perform collection maintenance, as assigned, with support of another staff member.
- Performs duties with minimum supervision or with no supervisor on site. Contacts remote supervisor as needed.
- Maintains work desk and public areas; reports facilities maintenance problems to supervisor.
- Maintains books, periodical and audio-visual collections through repairs, cleaning and light mending in consultation with Tech Services.
- Clips materials for vertical file.
- Discards materials from collection as assigned.
- Prepares paperbacks, magazines, and other materials for input.
- Maintains inventory and orders supplies when needed.
- Shelves books and maintains collection by straightening, shifting shelves, shelf reading, inspecting material condition, and supports inventory procedures.
- Sets up displays to promote library use and library materials.
- Assists with and promotes special projects and programming as assigned by supervisor.
- May be trained and assigned to drive Bookmobile and/or work on Bookmobile and attend library outreach events to promote library services.
- Must have reliable transportation to off-site locations at any scheduled time.
- May perform other activities needed to maintain public library.
- The above statements reflect the general details considered necessary to describe the principal functions of the job and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.
Knowledge, Skills, & Abilities
- Excellent customer service skills with active listening skills and communication skills, both in person and over the telephone.
- Working knowledge of current technology and ability learn new skills and equipment.
- Must be able to work in a fast-paced environment with a diverse population.
- Able to read computer screens and printed materials.
- Able to shelve books and operate office equipment.
Minimum Requirements
- High School Diploma or GED
- Must be able to Type a Minimum of 30 Words Per Minute with Accuracy
- Must be able to Lift a Minimum of 50 lbs
- Ability to file in correct order and employ the Library of Congress Classification System
Conditions Of Employment
- The selected candidate will be pre-employment required to obtain, at their own expense, 3 forms of clearance, including PA State Police Criminal History Record Check; PA Child Abuse History; and FBI Criminal History Background Check including finger printing.