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Form of workDescription
Position: Library Assistant I
The Huntsville-Madison County Public Library is seeking a Library Assistant I to join the Downtown Huntsville Public Library Youth Services Department. The selected candidate will be responsible for assisting library patrons to utilize the library's resources and services as well as supporting location staff in the delivery of library programs for patrons of all ages.
The ideal candidate will be well-organized and experienced in customer service, have a high level of attention to detail, and be passionate about working with children and families by creating an engaging and welcoming space for members of the community to create their own future, explore the universe of ideas, and connect with our community and the world.
LOCATION:
Downtown Huntsville Public Library
915 Monroe Street
Huntsville, AL 35801
Location Open to the Public:
Monday through Thursday 9 AM - 8 PM
Friday through Saturday 9 AM - 5 PM
Sunday 1 PM - 5 PM
HOURS AND COMPENSATION:
This is a part-time, 20 hour a week position with a pay rate of $14.75 an hour. General schedule includes two nights a week and two weekends a month (Saturday and Sunday hours). Please see location hours above for more information.
GENERAL STATEMENT OF DUTIES:
Responsible for assisting other staff members and patrons with basic circulation tasks, answering questions, and providing information to patrons. May be responsible for supervising operations and personnel of a branch or department in the absence of a manager. This position is classified as Non-exempt for the purposes of the Fair Labor Standards Act.
Work involves responsibility for routine circulation tasks, shelf maintenance, and clerical functions using the Library's library management software system. Duties include checking books in and out on behalf of patrons, performing basic patron record maintenance, shelving library materials, and answering general patron inquiries. May be responsible for providing direction and oversight to other staff members. May be designated manager on duty for a branch or department in the absence of a branch or department manager.
SUPERVISION RECEIVED: Works under the direction of the branch or department manager.
SUPERVISION EXERCISED: None.
ESSENTIAL JOB FUNCTIONS:
Acts as a team member in fulfilling the Library's Mission Statement: "This is the public's library. We empower individuals to create their own futures, explore the universe of ideas, and connect with our community and the world."
Works with branch or department manager regarding planning, scheduling, promotion, and implementation of programming for patrons of all ages on a regular or seasonal basis.
Answers informational and directional questions from patrons both in-person and by telephone; refers questions and inquiries to the appropriate staff member or department as needed.
Uses automated library systems for transaction relating to library materials, managing patron accounts including recording fines paid, locating materials, and performing additional procedures as needed.
Responsible for shelving materials, shelf reading, weeding projects, and regular inventory as assigned.
Operates a variety of standard office and library equipment.
Regularly empties materials drop boxes as assigned; assists in the delivery of materials to patrons utilizing curbside services as assigned.
Handles complaints in line with library policies and procedures; refers complex complaints to management and/or other departments as needed.
OTHER JOB FUNCTIONS:
Participates in special projects and performs other duties as assigned
PHYSICAL DEMANDS: Requires standing, walking, reaching, climbing, stooping, and lifting/carrying items generally not exceeding 40 pounds. Must possess the vision required to read printed materials and a computer screen. Must possess the ability to hear and speak both in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer. Reasonable accommodations may be made to enable individuals to perform the essential functions.
WORK ENVIRONMENT: Generally involves everyday risks or discomforts which require normal safety precautions typical of office environments. Involves regular contact with the general public. May interact with upset staff and/or members of the public.
Requirements
MINIMUM QUALIFICATIONS
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of basic computer skills; knowledge of basic math skills; ability to operate computer and library systems including telephone, tablets, and various devices; ability to understand and carry out oral and written instructions including posted schedules; ability to work both independently and as a member of a team; ability to analyze and solve major problems; competence in oral and written communications; ability to establish and maintain effective working relationships with superiors, subordinates, associates, corporate representatives, officials of other agencies, and the general public; ability to communicate
effectively with coworkers and supervisors.
EXPERIENCE AND TRAINING:
High school diploma from a school accredited by a regional accrediting agency recognized by the U.S. Department of Education or GED certificate issued by the appropriate state agency plus one (1) or more years additional experience in a library or customer service based role; or any combination of education, training, and experience which provides a demonstrated potential for performing the above listed duties of the position is required. Ability to successfully pass a criminal background check is required.
This job description is not nor is it intended to be a complete state of all duties, functions, and responsibilities that comprise this position. Employees may be expected to perform additional duties that may not be reflected in this description.
The Huntsville-Madison County Public Library is an Equal Opportunity Employer.
