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SalaryDescription
The City of Lynchburg is an Equal Opportunity Employer
City of Lynchburg is seeking a qualified applicant to fill a Part-time Library Assistant I position. Provide excellent customer service as a paraprofessional in a busy Library environment. Must be available to work days, evenings and weekends. Must have a sense of humor.
Essential Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides general library services, including registering patrons, checking materials in and out, placing holds, collecting fines, etc.;
- Assists patrons with use of public access terminal and personal devices, including internet searches, job applications, email, etc.;
- Processes newspapers and magazines and reports on problems with late or missing periodical issues;
Assists patrons with printing, photocopies, and faxes;- Performs reader’s advisory service;
- Processes incoming and outgoing books and legal materials;
- Answers informational and directional questions by telephone or in person;
- Assists patrons with online legal research;
- Shelves books and legal materials;
- Operates standard office equipment, including an automated library system terminal;
- Must be able to think creatively;
ADDITIONAL JOB DUTIES
- Other duties to provide direct or indirect service to the citizens may be assigned.
- When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.
SUPERVISORY RESPONSIBILITIES
This position has limited supervisory responsibilities.
Minimum Education and Experience Required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Associate’s Degree. Library, bookstore or other relevant customer service experience preferred. Knowledge of Library automated systems preferred.
Additional Requirements
COMPUTER SKILLS
Thorough knowledge of Microsoft Office software and internet use, and the ability to demonstrate such abilities.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patrons and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense to solve practical problems in a variety of situations with limited standardization. Ability to interpret and understand instructions in written, diagram or schedule formats.
INTERPERSONAL SKILLS
Requires solid interpersonal and communication skills including tact, common courtesy and conflict.-resolution within a team environment and with individual patrons.
