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SalarySummary:
- Seeking experience candidates that will be responsible for handling client incoming and outgoing mail/packages.
- Producing copy/print & scan request for clients. Answering client concerns via phone and emails. There is no extensive walking, standing or lifting.
- No lifting above Client standard of 50#.The skills seeking are Someone with Customer service and copy/print production experience.
- Preferably in legal professional setting
- Dress code is Business casual. Sneakers are ok but must be all Black.Report to Nelson Mullins
- ***Shift timings***
- 8:30 am to 5:30 pm (Mon to Fri)
- Job Type: Temp to engage
Roles & Responsibilities:
- Provides exceptional service within a Legal office/environment by greeting/assisting all visitors and answering and handling incoming calls for the customer/business.
- Also performs administrative duties as necessary.
- Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services.
- Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach.
- Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients meeting times.
- Answers all incoming telephone calls made to the firm, by following firm/Client phone etiquette expectations and ensuring communication at a professional level.
- Engages in company and community service events or firm initiatives, philanthropies. - Performs light clerical/admin asst duties: Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required.
- Prepares documents, maintains files and calendars, schedules appointments and meetings as required. - Prepares legal documents and correspondence from draft or dictated text as required. - Manages calendars and assists in meeting deadlines as required.
- Provides light housekeeping duties, maintaining an organized work space. - Provides "value added" services as approved by Site Manager/Supervisor.
- Builds professional relationships with clients as well as employees within the firm.
- Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture.
- Understands firm culture and expectations in regards to greeting clients and other visitors to the firm.
- Maintain proper visitor and guest security procedures as laid out by Client and the firm.
- Monitors whereabouts of attorney's and staff in order to appropriately handle telephone calls, visitors and/or questions.
- Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc. - Maintain professional appearance and cleanliness of firm lobby.
- Orders supplies when necessary, organize supply room, supply closets etc. - Performs light hospitality when necessary, coffee, water, order food, drinks. - May be responsible for assisting with issuing and keeping track of customer property (ID badges, cellular phones, phone/address book, Company directory, etc.). - Performs other duties as assigned.
Minimum Qualifications:
Typically Required:
- High school diploma required.
- Two years of related business experience preferred, strong preference for Admin experience particularly in a law firm/legal environment.
- Associate Degree or Bachelor's degree preferred.
- MS Office Suite experience, specifically Word, Excel and Power Point.
- Excellent customer service skills and detail oriented.
- Ability to handle multiple tasks simultaneously.
- Demonstrated organizational and communications skills.
- Proactive attitude
Required Skills:
- Greeting/assisting
- Receptionist
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