Job Description
Areas of Responsibility:
Performs all activities related to apartment rentals, move-ins, and lease renewals. Interacts directly with prospective and current residents to achieve maximum occupancy. Generates and handles traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures. Assists residents throughout their residency.
Specific duties include the following:
Areas of Responsibility:
Performs all activities related to apartment rentals, move-ins, and lease renewals. Interacts directly with prospective and current residents to achieve maximum occupancy. Generates and handles traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures. Assists residents throughout their residency.
Specific duties include the following:
- Promptly responds to phone calls and emails from guests and prospective tenants.
- Reviews unit availability daily.
- Walks tour paths, vacant units and make-readies on a daily basis to insure the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
- Gathers information to learn about property, surrounding community, and competition
- Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guests.
- Records all traffic in computer daily.
- Creates applicant files, processes applications and verifies qualifications of applicants
- Presents all applications to Property Manager for approval.
- Contacts applicants to confirm approval or denial of application within 24 hours.
- Completes lease agreement and schedules lease signings within 24 hours of approval.
- Ensures that applicants are set up properly in the computer, and that all monies are processed within 24 hours.
- Inspects condition of premises periodically and arranges for necessary maintenance.
- Participates in outside marketing events as required and assists in marketing and promotion of properties
- Assists manager with any requested work to be done on the property.
- Promotes resident retention programs.
- Maintains courteous communications with residents, applicants and representatives of other companies.
- Adheres to federal and state Fair Housing Laws and all company policies.
- Supports team in achieving the goals of the property.
- Maintains a “team spirit” and works well with the entire staff.
- Demonstrates flexibility with hours and days worked.
Education and/or Experience
- High school diploma or general education degree (GED); or one to three 1-3 years experience in related field. Experience with lease up is preferred. Ideal background is property management, hotel management or other commission incentivized field. Sales and/or Customer Service training required.
- Strong computer skills with Microsoft software. A knowledge of Yardi or other property management software is a plus.
- Can-do attitude is required.
Denholtz is an equal opportunity employer.
No agencies please.
Job Type: Full-time
Salary: $18.00 - $20.00 per hour plus commissions
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance