Jr Property Concierge (Sales Consultant)

Welcome to the Groovy Property Services experience – where the ordinary becomes extraordinary in the heart of Charlotte, NC! As the avant-garde maestros of property services, we're not just a company; we're a vibrant, customer-centric crew, and we're on a mission to redefine excellence in the Carolinas.

**Our Groovy Offerings:**
From Mortgage Marvels to Home Sweet Home Relocations, we've got it all! Dive into a world of possibilities with services ranging from dazzling loans to energy solutions that'll make your property shine brighter than ever. And that's just the beginning!

**Our Electric Work Environment:**
Step into a modern office setting that's more than just a workplace – it's a hub of inspiration and creativity! Enjoy on-the-job training in a lively atmosphere, peppered with regular social events. With growth opportunities and a team-driven ethos, you're not just an employee; you're a vital part of our groove!

**The Jr. Concierge Adventure:**
Embark on a journey as a Jr. Concierge, where exceptional customer service meets boundless potential. From door-to-door dazzle to social media stardom, you'll be the maestro of generating leads. Your mission? To grow into an Advanced Sales superstar, armed with a mix of online education and hands-on training.

**Your Time to Shine:**
Research, track, and maintain leads, make outgoing calls, and be the virtuoso of direct email marketing. Dive into client surveys, prepare proposals, and keep the sales pipeline flowing. From coordinating transportation to maintaining a clean desk – your symphony of duties ensures a smooth groove in our operations!

**Skills that Groove:**
Bring your proven sales track record and customer-focused charm to the stage. Be self-motivated, detail-oriented, and ready to travel within the designated sales territory. Your toolkit should include excellent communication skills, cold calling finesse, CRM wizardry, and the ability to juggle multiple tasks effortlessly.

**Perks of the Groove:**
Join a community of go-getters with company-provided training, monthly team activities, and a chance to unleash your entrepreneurial spirit. With a commission-based reward system, flexible schedules, and uncapped earnings, your journey with Groovy Property Services is as rewarding as it is exhilarating!

**Compensation that Rocks:**
Earn between $80,000.00 - $98,000.00 per year with an uncapped commission, a flexible 8-hour shift, and a career pathway that's limited only by your imagination.

Ready to groove with the best? If you're passionate about creating outstanding experiences, hit that apply button now and join us on this property services party!

Our products include :
Home/Property Services
-Mortgage Service
—-New Home
—-VA
—-FHA
—-Refinance
-Loan services
—-Fix and flip loans
—-Commercial loans
—-Investment loans
—-Land development loans
-Home relocation Services
—-Real estate referrals service
—-Relocation Assistance Service
—-Moving & Packing Service
—-Foreclosure Solutions
—-Stick Built, Modular, & Manufactured Home Sales Services
—-Property Cleaning & Staging service
-Property investor Services
—-Investor Financing services
—Investment Property listing services
-Contracting Services
—-General Contractor
——NC
——SC
—-Home & Property Repair & Renovations services
-Residential & Commercial Energy Services
—-Solar
—-Storage
—-Roofing
—-EV Charging
-Home & Property internet Services
—-Traditional
—-Satellite
-Home & Property Security Services
-Notary
—-SC
—-NC
-Tax Services

Our work environment includes:
Modern office setting
On-the-job training
Lively atmosphere
Regular social events
Growth opportunities
Team environment
Sales driven
```Duties```
As a Jr. Concierge, you will be responsible for providing exceptional customer service and ensuring a positive experience for customers.
You will be responsible to provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives to the concierge. Responsible for generating leads through door to door, public postings ,social networking, referral channels,phone calls, social media and emails.The Jr Concierge position is designed to assist the Concierge while preparing the Jr Concierge to grow into an Advanced sales position. The Jr Concierge will complete various on-line and classroom educational sessions while receiving operational training by assisting the concierge with sales and application procedures.

Your main duties will include:
- Research, track, maintain and update leads
Make outgoing calls to develop new business
Contact prospects to qualify leads
Direct email marketing to key clients and prospects
Research and maintain lead generation database
Conduct customer research
Conduct client or market surveys to obtain information about potential leads
Participate in the preparation of proposals and / or sales presentations
Provide accurate and timely information to management
Develop a strong knowledge of the company’s products and services in order to facilitate the sales process
Handling guest inquiries, requests, and complaints in a professional and timely manner
Coordinating transportation for self and team to access customers
Maintaining a clean and organized car,desk and other work areas
Photocopy and scan documents into Loan Operating System during and after loan application
Shadow Concierge to understand both the pre-qualification process and the essentials of taking accurate loan applications
Communicate with the borrowers or processing as needed/requested by Concierge or Manager
Assist processors and closers in procuring loan documents from borrowers and other entities as needed/requested by LOs
Attend and complete on-going training in preparation for a concierge position
Apply and successfully complete testing for mortgage licensing and appropriate state licensing as needed. Multiple state licenses may be required depending on location
Maintain notes within origination computer system to ensure complete exchange of information regarding loan applications, loan status, conversations with customers, underwriting and lock-in information
Negotiating loan agreements on behalf of property owners to help avoid foreclosure situations
Participate in builder and realtor functions, phase releases, grand openings, phone banks, special events, etc., to develop and maintain relationships
Work with Division Manager and concierge on local marketing campaigns
Build a network of customers by generating leads and following up on sales
Develop and implement creative sales strategies to meet or exceed weekly and monthly targets
Attend team meetings and training sessions to stay up-to-date on product offerings and sales techniques
```Skills```
To excel in this role, you should possess the following skills:
Sales Experience: Proven track record in sales, preferably in the home services industry
Customer-Focused: Strong customer service and interpersonal skills with the ability to build trust and rapport with homeowners and customers
Self-Motivated: Ability to work independently and meet sales targets
Willingness to Travel: Must be willing to travel within the designated sales territory
Strong sales and customer service abilities
Attention to detail and excellent organizational skills
Valid driver’s license and dependable transportation
Excellent English communication (verbal and written)
Experience with cold calling
Experience with research and maintaining databases
Proficient in MS Office including Word, Excel, and Outlook
Experience in using CRM
Strong project and time management skills
Multilingual proficiency to effectively communicate with guests from different backgrounds
Strong customer service skills with the ability to anticipate guest needs and provide personalized assistance
Excellent phone etiquette and communication skills
Bilingual abilities are a plus
Exceptional time management skills to handle multiple tasks and prioritize effectively
Strong interpersonal skills to build positive relationships with guests and colleagues

Benefits
Company-provided training and development opportunities
Monthly team activities, competitions, and outings
Unleashing Your Entrepreneurial Spirit: This commission-only role is not just a job; it's a chance to take control of your financial destiny
The more you contribute, the more you earn
Competitive Rewards: This role is not for the faint-hearted, but for those who dare to push boundaries
Supportive Community: Join a team of like-minded individuals who embody positivity and optimism
Pay: (optional ) Salary + Commission
Professional Development Opportunities
Recognition and Rewards Programs
Career Advancement Pathways
Work-Life Balance Support
Company Events Participation
Community Involvement Opportunities
Employee Discounts
Compensation package:
(optional) Salary +Commission pay
Uncapped commission
Flexible schedule
8 hour shift

If you are passionate about delivering outstanding customer service and creating memorable experiences for guests, we would love to hear from you. Apply now to join our team as a Jr. Concierge!